Molly Stephanak Email & Phone Number

Grand Rapids, Michigan

Focuses on the coordination and delivery of all internal and some executive communications to employees across 7 different Priority Health campuses. -Point of contact and head of company's intranet (Sharepoint platform).-Translates Priority Health's mission, vision, and values into relevant and timely content, which informs team mates of new products, information, and employee stories.- Develops, creates and implements content for company's intranet, digital signage, employee newsletter, on-campus signage and more. -Works cross-functionally with all departments and teams to develop strategic plans to enhance culture and employee satisfaction through storytelling.-Works alongside teammates to drive a people-first, content-focused culture of digital thinking to deliver value for Priority Health employees.-Collaborate with other teammates, departments, executives and Spectrum Health individuals to ensure that Priority Health's messages are identified, understood, prioritized, documented, and successfully developed, tested, and delivered.-Dedicated to building internal channels that are consistent across all 7 Priority Health campuses and ultimately help ours employees to deliver great experiences to our members' health and well-being.-Ensures that company, culture and stories are accurately represented and delivered by using varying channels to reach all employees-Tracking, testing, and sharing results from employee events, meetings, and online engagement to better develop plans and content.-Producing monthly virtual All Staff meetings with executives to inform employees about the corporate dashboards, goals, and important news while maintaining a virtual environment.

Greater Grand Rapids, Michigan Area

Planning, supporting and executing projects for the Brand and Sponsorship health insurance team in efforts to create brand awareness and continuity. - Creating content, copy writing and editing for digital and print marketing materials - Helping with coordination in all aspects of sponsorship events (Logos, signed contracts, volunteers, giveaway items, filling tables, etc.)- Serve as a point of contact for the Brand and Sponsorship team. - Implementing social media strategies for a brand ambassador program- Updating CMS (Sitecore) to reflect recent program changes- Growing brand ambassador program by 885 members in 11 months- Working with agencies on promotional materials for brand ambassador program and company store - Interviewing, writing, editing story for company's online magazine- Using WordPress to publish and update stories to company's online magazine- Being a member of an agile team working to restructure and revamp the current Priority Health internship program

Grand Rapids, Michigan, United States

Assist the event lead with the Candlelight experience on-site at local venues in Grand Rapids, MI. - Ensuring the event runs smoothly from start to finish - Represent the brand through professionalism and customer service - Responsible for co-managing an onsite staff of 8-10 people and communicate needs to the team for a successful event and training those who may be new to the event-Presenting strong customer service skills with active listening, problem solving, and anticipating the needs of the custom

Glc Live At 20 Monroe, Grand Rapids

Creating a unique and memorable customer experience for those coming to the venue to see a show. -Presenting strong customer service skills with active listening, problem solving, and anticipating the needs of the custom-Selling tickets to shows and events at the venue- Up-selling VIP amenities to each show to enhance the guest's experience

20 Monroe Live, Grand Rapids

Creating a strong personal relationship with local business in Kalamazoo to drive people to 20 Monroe Live in Grand Rapids. -Being a point of contact for local Kalamazoo businesses to come to about upcoming events at the venue-Passing out flyers, calendars, posters, and other promotional material at local restaurants, bars, community events, festivals, other venues, etc -Tabling at large events -Dropping off tickets and flyers to certain locations

Greater Grand Rapids, Michigan Area

Finding and interviewing up and coming artists for an online music publication. - Interviewing and writing feature stories on national and international bands- Forming relationships with publicists and agencies to contact artists- Writing and editing blog posts gaining an average of 2,500 views a week- Utilized search engine optimization to reach more future followers. - Posting to Facebook and Twitter accounts for publication as a tactic to gain more viewers and gain exposure

Kalamazoo, Michigan Area

Creating and implementing social posts and newsletter for the local restaurant. Assisting with in-house celebrations and holiday decorating. Forming strong relationships with other local businesses to partner to further business. -Writing copy for emails, newsletters, and social media-Creating advertising graphics and materials for inside restaurant and on social media-Initiating relationships with other local businesses to help promote the restaurant

Allendale, Michigan

Presenting strong customer service opportunities and skills. Maintaining a fast and efficient way of making drinks with the least amount of errors possible. - Training new students at the location- Learning to open and close the location- Providing customer service to make the visit memorable- Completing inventory, temperature logs, and calibration logs throughout the week

Kalamazoo, Michigan Area

Creating and implementing social media plans, sending newsletters, and writing blogs for the marketing department website.-Creating 8 posts for the company blog -Implementing a social media campaign through Facebook and Twitter.-Creating infographics and short videos documenting the process of an order-Increasing Facebook followers by 12%-Increasing Twitter followers by 40+ users

Grand Rapids, Michigan

Writing, attending, and reviewing local west Michigan music. Interviewing various local artists in order to write feature stories about them- 4 published stories- Multiple single show reviews

Kalamazoo, Michigan Area

Curating content and contributing to the Vi Assisted Living and Stryker accounts. All interns presented a Kleenex campaign to the account manager. -Assisting with timelines for projects-Assisting with meeting planning and organization of projects

Kalamazoo, Michigan Area

Writing blogs about my experience as a summer intern in west Michigan. These blogs were posted on their MIintership website and was a series that followed interns at varying locations throughout west Michigan.-4 published blogs

Bachelor Of Arts (B.A.)

High School