Molly Twenytman Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Melbourne, Victoria, Australia

● Managing the integration of data from multiple sources to support data analysis and to prepare financial reports.● New client setup across various online portals as well as manage the onboarding documentation for new clients.● Calculate winners of internal awards and competitions to enable to sales and management teams.● Work with stakeholders to understand and interpret the analytics results and provide actionable business insights.● Collaborate with a team to improve… Show more ● Managing the integration of data from multiple sources to support data analysis and to prepare financial reports.● New client setup across various online portals as well as manage the onboarding documentation for new clients.● Calculate winners of internal awards and competitions to enable to sales and management teams.● Work with stakeholders to understand and interpret the analytics results and provide actionable business insights.● Collaborate with a team to improve operational processes and system integration.● Assist in the setup, testing and migration of data from one CRM to another.● Maintain regular communication and collaboration between different teams to support sales. Show less

Melbourne, Australia

● Provide full administrative support and assistance to the CEO and Board of Directors as required.● Liaise with leaders and staff across several departments to identify common roadblocks and objectives.● Manage and prioritise multiple long and short-term projects simultaneously.● Company-wide communication including staff memos, meeting invitations, training guides and resource creation.● Maintain and adhere to company policies and procedures as well as government… Show more ● Provide full administrative support and assistance to the CEO and Board of Directors as required.● Liaise with leaders and staff across several departments to identify common roadblocks and objectives.● Manage and prioritise multiple long and short-term projects simultaneously.● Company-wide communication including staff memos, meeting invitations, training guides and resource creation.● Maintain and adhere to company policies and procedures as well as government compliance.● Administration tasks including report generation, CRM management, HR paperwork and payroll duties.● Meeting and event facilitation and coordination including preparation of agendas and minutes for distribution.● Provide systems and technical support to staff across multiple office locations.● Manage a variety of online portals and systems, including the company website using WordPress. ● Consult with external service providers and developers to choose and create the best systems to achieve objectives for the business within a given budget and time frame. Show less

Melbourne, Victoria, Australia

● Act as the central point for administration within the sales team to ensure smooth operations.● Assist in the generation of marketing collateral such as brochures, price list, master plans, community event campaigns, property signage and property photoshoots.● Manage property listings and sale administration across multiple online portals.● Keeping compliance up to date, ensuring adherence to current regulations and standards.● Prepare and distribute paperwork including sale… Show more ● Act as the central point for administration within the sales team to ensure smooth operations.● Assist in the generation of marketing collateral such as brochures, price list, master plans, community event campaigns, property signage and property photoshoots.● Manage property listings and sale administration across multiple online portals.● Keeping compliance up to date, ensuring adherence to current regulations and standards.● Prepare and distribute paperwork including sale contracts and disclosure forms and statements of information and ensure timely delivery.● CRM Management, invoicing, accounting and payment reconciliations. Show less

Melbourne, Victoria, Australia

● Professional customer service: receiving and directing phone calls and in-person clients and responding to emails.● Implement new organisational systems into offices for future success. ● Support and assist senior staff with a range of office duties including meeting and event facilitation.● MS Word processing, producing Excel spreadsheets, data entry, organise portfolios and filing.● Maintain the CRM database, ensuring accurate and organized data management.

● Assist the sales team in achieving targets by providing operational and administrative support.● Process and close sales and complete associated contracts, accounts and payments plans.● Oversee wholesale travel sales team of six ; monitor performance, conflict resolution and training.● Ensure teams are up to date with current products, latest deals and sales strategies.● Meet monthly, quarterly and annual sales KPI’s.● Enter sale and customer information into… Show more ● Assist the sales team in achieving targets by providing operational and administrative support.● Process and close sales and complete associated contracts, accounts and payments plans.● Oversee wholesale travel sales team of six ; monitor performance, conflict resolution and training.● Ensure teams are up to date with current products, latest deals and sales strategies.● Meet monthly, quarterly and annual sales KPI’s.● Enter sale and customer information into CRM.● Support the sales team to adhere to consistent Tempo Holidays branding and service standards.● Manage a high-volume call centre environment; 300 plus calls per day.● Present weekly sales reports to management and team members.● Deliver regular group training and one-on-one coaching to sales consultants. Show less

● Book and coordinate high-end weddings with budgets ranging from $30,000 to $100,000.● Coordinate with international venues, suppliers, staffing, legal requirements, photography and celebrants.● Partially act as a Personal Assistant to the owner of the business.● Manage social media content for Helloworld’s Global Wedding portfolio.● Attend wedding expos to promote Global Wedding packages.● Process and close sales and complete associated contracts, accounts and payments… Show more ● Book and coordinate high-end weddings with budgets ranging from $30,000 to $100,000.● Coordinate with international venues, suppliers, staffing, legal requirements, photography and celebrants.● Partially act as a Personal Assistant to the owner of the business.● Manage social media content for Helloworld’s Global Wedding portfolio.● Attend wedding expos to promote Global Wedding packages.● Process and close sales and complete associated contracts, accounts and payments plans.● Meet monthly, quarterly and annual sales KPI’s. Show less

● Welcome customers, answer their questions and help them find products that meet their needs.● Take cash and EFTPOS payments from customers and balance the till at end of a shift.● Set up in-store displays and run regular product promotions.● Help with stock management such as stocktakes, product inventories and ordering more products.● Manage the staff roster, train new staff and open and close the store.

● Merchandise a variety of Hallmark displays at various locations and ensure displays meet Hallmark’s standards.● Report sales, damage and any store issues to the Hallmark retail sales team.● Using customer service to build and maintain positive relationship with customers.

● Preparing and serving coffee and basic food● Training and supervising new staff ● Customer service, cash handling and balancing til at end of shift● Ensuring kitchen and work areas are of a hygienic standard● Handling customer complaints● Opening and closing store

Advanced Diploma Of Hospitality Management

Certificate Iii & Iv In Tourism

Completed Year 12 Vce