- Direct support of federal government clients to solve sticky challenges ranging from strategic planning and implementation, organizational performance management and monitoring, organizational design, change management and communications, leadership and team development, and project management and execution. - Support and leadership of internal initiatives to continue to improve and grow LMI's suite of capabilities and skills, strengthen our organizational culture, and support large-scale change initiatives. - Formal and informal mentoring, and development of project team mates.

- Assisted Professors Stephen Trachtenberg and Gerald Kauvar with their undergraduate honors course, Leadership in Theory and in Practice.

- Revised writing course for congressional staff to integrate additional hands-on exercises, peer-to-peer feedback, and up-to date examples. - Advised trainers and managers regarding upcoming training courses. - Assisted on RFQ and took the lead in designing an action plan for completion.

-Created systems and managed procedures to efficiently close 6 offices in Washington, DC and New Mexico at the end of the senator’s 30 year term. -Co-managed $3 million budget for 6 offices in Washington, DC and New Mexico using a unique financial modeling system to project expenditures and budget allocations. -Complied with senate specific regulations to pay invoices and administer employee benefits.-Planned and executed two half-day legislative seminars for over 300 New Mexico high school students and teachers in two different cities: Improved and updated website, expedited registration system, and co-authored and designed seminar booklet; Registered students for three seminars based upon their stated policy preferences; On-site coordination included managing classrooms and assisting the senator and session leaders.-Designed 6 professional development classes to assist staff with transitioning into new jobs. -Selected, coached, and supervised over 30 interns in a highly competitive internship program. -Led oral history project which included developing and clarifying the underlying purpose of the project, interviewing over 75 current and former staff, and supervising the transcription and annotation process.

-Efficiently and accurately answered constituent questions in person, over the phone, and through letters and email.-Researched and followed legislation to answer questions appropriately.-Tracked constituent comments to inform the senator and the staff.

-Clearly and concisely answered constituent questions about legislation.-Improved processes to increase the efficiency of the front office.-Responded to increased threats to congressional offices by working with high-level Senate postal employees to develop strict safety procedures for deliveries from non-postal employees. -Collaborated with programmers to design a unique web-based system to track constituent comments about legislation to provide timely and accurate information to the senator and staff.

-Developed individualized curricula for professional adults based on specific needs including business-specific English vocabulary and scenarios, travel-sepcific scenarios, and test prep. -Established and managed professional business relationships with over 150 clients.-Provided formal assessments of students to better target areas of improvement.

-Developed individualized curricula for children, teenagers, and adults based on specific needs. -Continually assessed students' progress, and provided feedback to them and / or their parents.

-Developed individualized curricula for professional adults based on their specific needs, including test preparation, industry-specific vocabulary drills, and how to negotiate business meetings.-Established and managed professional business relationships with over 150 clients.-Created and led an association of English teachers to develop strategies to improve student outcomes.

-Developed communications strategy which included designing new conference materials; authoring reviews of pertinent books highlighting program specific concepts for attendees; interviewing former conference participants who had successfully implemented changes in their clinics or hospitals to write informal case studies based on their experiences. -Participated in curricula design for conferences and on-site trainings for public clinics and hospital systems nationwide.-Coordinated logistics for over 20 conferences, including room set up, catering, and technological requirements.-Participated in on-site and in-conference consulting, assessment, and training for public clinics and hospital systems.