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Liberec, Czechia

Prague, The Capital, Czech Republic

Key responsibilities- Lead on sales activities: coordinating sales meetings, designing RFP presentations with prospects, preparing effort estimation, budget calculation and solution scoping, and up-selling services for existing customers.- Project Management, responsible for the overall project planning, change management, budget, coordination of resources including 3rd parties, manage client expectations, continuous Risk Mitigation, status reporting to Steering Committees, leading and working with cross-functional teams and also acting as a solution and process advisor.- Consulting within Travel and Expense management, process standardization and optimizations, helping clients to define their Global T&E Policy.- E2E process design, preferred vendor selection, solution consulting and setting up system architecture, interface definition based on API or flat file based data exchange.- Implementation of SAP Concur solutions – both Travel and Expense products and product Add-Ons, fit it into their E2E T&E process.- Development Manager (3-5 direct team members), Recruiting Manager during the hiring process, recruited 9 team members.- Resource Management for the wider Team (Czech Republic, China, Germany) ensuring capacity planning and optimal resource allocation on our global projects.- Oversaw invoicing clients on projects on a monthly basis, monitoring the budget and discussing potential - Specialized in an HRIS system as well (Talentsoft solution) and implemented the Performance Management module Firm Wide within all of our legal entities.

Prague, The Capital, Czech Republic

Key responsibilities:- Led Full Scope and Strategic Customer Implementations as a Project Manager.- Performed Sales activities such as Solution Consulting, Effort estimation focusing on New Markets (South Africa, MENA, Nordics).- Defined new project methodology.- Acted as SAP Native Integration SME.- Prepared and Managed Team utilization forecasting to management.- Actively participated within the hiring process.- Designed and implemented new project methodologies, processes and an effective in-house Onboarding process for New Hires, new project methodologies, .- Provided training to junior team members and cross-functional teams.

Prague, The Capital, Czech Republic

After a year I got promoted to Senior Implementation Project Manager. Key responsibilities:- Participated in the hiring process (running peer to peer interviews)- Capacity planning with the Supervisor (controlling the Projects in the Pipeline and managing resource allocation)- Supported Sales department with scoping questions, providing configuration solution options for Customer requirements (Nordics, Benelux, MENA and South Africa)- Assisted in functional questions within the company- Actively contributed to the Onboarding Process – running New Joiner trainings, prepare training materials- SAP Native Integration Local SME (participated in monthly SME calls from all regions, assisted other team members with their Projects, organized trainings in the topic, became the SPOC in Prague)- Prepared Country Templates – South Africa template creation and maintenance, assisting in GCC VAT template creation- Conducted specific trainings for groups (Product, Process related trainings)- Identified Process gaps and improved them continuously- Acted as Supervisor Back-up, effectively handled Escalations to ensure customer satisfaction

Prague, The Capital, Czech Republic

I joined Concur as an Implementation Project Manager with a significant experience with the system and E2E T&E processes. As an IPM I performed the following two roles in the projects: being a Project manager and at the same time also a Functional Consultant. Majority of the Projects were managed remotely with some exceptions where workshops were organized on-Site.Key responsibilities as a PM:- Maintained a good relationship with the Customers (weekly calls, emails on a daily basis, etc)- Accurate Project Planning based on requirements and Services in Scope- Risk Management during the Project- Applied Standard Methodology during the Projects- Coordinated activities between separate internal teams within pre-defined deadlines- Managed all administrative tasks and documentation- Conducted presentations throughout projects phasesKey responsibilities as an FC:- Gathered requirements from the customer- Consultative approach during Design session- Delivered system configuration- Performed the necessary Testing activities with the Customer (SIT, UAT, Unit tests)

I joined into a newly established Team in the Hungarian Hub. Our aim was to migrate T&E processes from UK and establish a Global Team concept. Key activities:- Prepared a Process Gap analysis- Defined and implemented a new E2E T&E process- Controlled the Credit Card Process by identifying potential risks and frauds- Prepared Reports to BUs and Key Stakeholders on a timely manner- Supervised the Operation of the Team in India (14 headcounts)- Prepared the stage for a Global Concur Rollout

Project Management related key responsibilities (SAP Concur implementation in 11 countries):- Collected and prepared relevant information for new countries before go live and handed them over to our vendor (GL, tax codes, country specific policies, etc) - Monitored the testing (result analysis, bug fixing)- Verified production system setup before go live - Managed Change Management activities such as communications, trainings (internal and external trainings)- Translated Business requirements to IT and ensured that any development is delivered on time- Organized weekly calls with ext. service provider to ensure smooth go live from their sideDaily Operations related key responsibilities:- Supervised the daily work schedule of the team (team of 5 people)- Supported junior colleagues with continues advice and training on tricky cases - Managed Escalations from internal stakeholders and end users- Worked on System Maintenance related activities- Handled technical tasks such as IDOC monitoring, interface monitoring, bug analysis and fixing- Organized reporting activities (weekly, monthly, daily to management, CFO, HR, tax teams, ext.service provider, etc)- Reconciled the the T&E account on monthly basis- Handled the access right management process

Budapest

Brokerage and Clearing, EMEA Listed Manual Team key responsibilities:- Reconciliation of BR invoices- Participated calls with Brokers on a weekly or bi-weekly basis- Ensured correct calculations of Brokerage fees on basis of GUAs or Firm rates- Updated missing trade information is internal system manually- Created outstanding invoice reports to brokers

Budapest

Global Accounts Payable, T&E TeamApart from daily operations I was involved as Functional Expert within internal projects and also managed the outsourcing activities of AP processes to India.

Budapest

I have organized the following major events:-1 day Military Logistical Conference with military representatives in Hungarian Academy of Sciences-2 day Logistics Summit with logistics representatives in Budapest Mariott Hotel-1 day Logistics exhibition on HUNGEXPOm with setting up booth and organizing guest speakers on the eventI was helping to arrange the venue, rentals, printed materials, logistics of certain guests prior to the event and on the events I was coordinating with the venue, organized catering, parking, coordinated the guests and speakers on the venue, supervised the smooth delivery of the events, ensured the schedule, handled any ad-hoc issues.

Budapest

Main responsibilities:-My main focus areas were Turkey and Egypt.-Organizing the content of the Summer catalogue-Price calculation for the offers-Controlling seats on weekly charters-Managing re-seller network-Organizing and conducting Fam Trips for resellers to ensure they are getting adequate knowledge on our hotel offers-Managing the relationship with the host agency who provided the contingencies for the hotels-Discount management for last minute trips-Coordinating with local Tour Guides to ensure guest satisfaction-Handling Guest complaints

Turkey

Master'S Degree, Master Of Tourism Management

Bachelor'S Degree, Bachelor Of Economics/ Faculty Of Tourism