Provide hotline for Global infrastructure as z/OS SMEPart of the 2101 rollout team, handling compares, validate modifications and change management for build and IPL entriesPrimary support of SAS, zSecure, Rexxtools, TDMF, MXG, EMCResponsible for license management, migration projects, maintenance and removal, last level support for ISV vendor contact

Keep z/OS and other products up to date, PTF implementation from SMP(/E) and CMMENU(2) Change and incident management RSU IPLs and proper documentation of every problem and modificationSuggest improvements for customers to make systems use resources more optimal Up to date system and tools documentations for install and maintenece planning.Troubleshoot z/OS and other product related issuesInstall and update z/Tools (zSecure – Consul, DB2) from SMP and CMMENU1-2, z/OS migration preparationHandling z/OS system related request changes and updates from APF to USS, WLM etcHousekeeping application development for Unix Ishell

Setting up jobs and applications for Current and long term plan, making permanent modifications in TWS/OPC libarary.Troubleshooting major application problems, analyzing critical errors in batch flows as on call support.Creating and handling special reasources for proper triggeringExecute production deployments, project takeovers, spufis and QMFsCreate application flows for releases and participate in the test with developers and CustomersWorking with over a dosen customers with different methods and processesReplenish team room documents, tailor informations to be up to date, creating new methods with Agile mentality for new colleagues to get all accesses faster and more independently.

Acquiring deeper knowledge of Agile Methods and Practices.Conduct trainings for mainframe teams about the transformation.Assist mainframe teams how they implement Agile Practices to their daily work.

Ensuring system integrity, monitor and troubleshoot subsystems and system messagesParticipating every system related modifications, change managementImplement mayor changes, Initial Program Load(IPL), Disaster Recovery(DR)

Troubleshooting job errors and garantee Service Level Agreement(SLA) times are met from Application side. Participating in the best Year end closure team in IBM Global Account history.Coordinating incident management, ensure every error documented properly end to end.Actively involved in every system related modifications, change management from approval to implementationWorking with mainframe teams around the globe over 35 countries from first to last level.Last year worked as Subject Matter Expert and trained 2nd level colleagues