My role at Brandbuilders spans across the following areas, IT, online and logistics. We work with all major ecommerce and retail companies across Great Britain to build and grow brand success. These include for example: Sainsburys, Amazon, Boots, Very, Look Fantastic, Asos, Next, Feel Unique, JD Williams, Just My Look, Simply Be, Pretty Little Thing, Boohoo, Urban... My role is to support our brands and customers across digital and design to promote and position our brands to gain maximum… Show more My role at Brandbuilders spans across the following areas, IT, online and logistics. We work with all major ecommerce and retail companies across Great Britain to build and grow brand success. These include for example: Sainsburys, Amazon, Boots, Very, Look Fantastic, Asos, Next, Feel Unique, JD Williams, Just My Look, Simply Be, Pretty Little Thing, Boohoo, Urban... My role is to support our brands and customers across digital and design to promote and position our brands to gain maximum exposure and drive sales. I also manage the logistics side of the business which involves dealing with our third party logistics company, customers and brands daily to ensure the process of product distribution runs as efficiently as possible. In addition we also have inhouse brands for example lifelinehangoverdefence.com where I am responsible for the design, development and maintenance of the ecommerce offering. Show less

At Taxamo I was responsible of all areas of digital including: taxamo.com (redevelopment, updates, SEO), social media, online advertising, analytics, PR, webinars, brand development, email marketing, CRM, video/graphic/web design, project management and managing third party vendors. (Vendors included: web developers, brand/design, PR and digital marketing solutions).

At Novartis I managed digital projects within the Global Digital Center of Excellence team. The main goal of the CoE was to manage and streamline the development of B2C online solutions using third party vendors for all countries within the Novartis network ensuring consistency with brand, cost savings and all legal requirements were met. The main duties of my role included:Project management: It was my responsibility to manage all aspects of delivering online solutions including:… Show more At Novartis I managed digital projects within the Global Digital Center of Excellence team. The main goal of the CoE was to manage and streamline the development of B2C online solutions using third party vendors for all countries within the Novartis network ensuring consistency with brand, cost savings and all legal requirements were met. The main duties of my role included:Project management: It was my responsibility to manage all aspects of delivering online solutions including: scheduling, resourcing, stakeholder management, vendor management, design, development, budgeting, testing, risks, compliance, quality and documentation using the ICE methodology. Business stakeholder management: Each project involved multiple business stakeholders who were the core group requesting the online solution. The groups I managed were located in the US, Europe, Turkey and South America.Internal stakeholder management: For a project to go into the public domain a number of internal stakeholders were required to be involved and give final approval. I managed stakeholders from various departments including: IT, analytics, quality, market deployment and legal. These stakeholders were located in multiple locations around the world. Offshore vendor management: I managed third party vendors for the development and hosting of each project. These vendors were located in Europe and the US. It was my responsibility to manage these vendors and ensure:• Projects stayed on track at all times.• Requirements were being met on time and within budget.• Problems were solved, and issues addressed quickly.• Quality was being delivered at all times.• Cost saving measurements were taken when possible (i.e. reusing an existing framework but replacing the branding therefore cutting down on cost and time). Show less

At Accenture I was part of the Google email production team. I worked with offshore teams based in the US and India. The main role of the team was to deliver top class HTML email campaigns using real time user data for Google’s B2B clients in every country. Our core focus was to deliver the best results for our clients while reducing cost and time. The main aspects of my role included:Account manager: This involved dealing with clients to ensure any account issues were dealt with… Show more At Accenture I was part of the Google email production team. I worked with offshore teams based in the US and India. The main role of the team was to deliver top class HTML email campaigns using real time user data for Google’s B2B clients in every country. Our core focus was to deliver the best results for our clients while reducing cost and time. The main aspects of my role included:Account manager: This involved dealing with clients to ensure any account issues were dealt with efficiently. (i.e. hiring of new staff, bidding for new work).Project management: It was my responsibility to manage the process for successfully delivering and executing the email campaigns including: scheduling, resourcing, client management, offshore team management, development, data, localisation, budgeting, testing, risks, quality, and documentation. • Client management: I was managed clients in Europe and the US.• Offshore team management: For each area I was responsible for managing I had a dedicated offshore team assigned in India. These teams were led by an offshore project manager who was supported by a development team consisting of a dev lead and multiple developers. On each team I also had a dedicated member assigned from other areas which include data and quality. Show less

At Deloitte I managed all aspects of Deloitte’s online channels which included: deloitte.ie, intranet, mobile, social media, email marketing, video, animation, online advertising, campaign management, workflow, coaching and training. To deliver the best results I worked daily with each department to deliver effective content/campaigns to clients and internal employees.During my time At Deloitte my biggest achievement was managing and implementing one of the largest digital projects the… Show more At Deloitte I managed all aspects of Deloitte’s online channels which included: deloitte.ie, intranet, mobile, social media, email marketing, video, animation, online advertising, campaign management, workflow, coaching and training. To deliver the best results I worked daily with each department to deliver effective content/campaigns to clients and internal employees.During my time At Deloitte my biggest achievement was managing and implementing one of the largest digital projects the firm had undertaken. Within a two-month period I managed the delivery of the new deloitte.ie website which consisted of 1000+ pages for the global pilot launch.This project involved managing internal stakeholder who were responsible for the content on the website and the global team who were responsible for the technical aspects. Show less

At PwC I was responsible for the internal and online channels used to communicate with stakeholders. Internal communications focused on the channels used to update employees. These include: intranet, media screen and newsletters. External communications focused on channels for communicating with existing and potential clients. These include: pwc.ie, mobile app, social media and online surveys. On a daily basis I worked with the different business areas across PwC to help promote and enhance… Show more At PwC I was responsible for the internal and online channels used to communicate with stakeholders. Internal communications focused on the channels used to update employees. These include: intranet, media screen and newsletters. External communications focused on channels for communicating with existing and potential clients. These include: pwc.ie, mobile app, social media and online surveys. On a daily basis I worked with the different business areas across PwC to help promote and enhance their online presence and create engaging campaigns such as Graduate Recruitment.During my time at PwC I was involved in many major projects/campaigns for example:• Campaigns: I was involved in all campaigns in PwC from budget to graduate recruitment. Each year I enhanced the campaigns to strengthen PwC’s presence and to drive growth. The graduate website reached the short list for awards with gradireland.• Online survey tool: I introduced a new system which gave greater flexibility and allowed surveys to be created in a fraction of the time. The implementation of the PwC Ireland survey tool involved managing many different parties such as: the global team based in the US who were the owners of the tool and PwC Ireland’s IT and legal teams who were responsible for security and compliance standards.• Global team collaboration: Working with the global team was an essential part of my role at PwC. I worked daily with the team to address issues and problems and I also managed the major projects such as:- Platform migration: Involved transferring the pwc.ie website to a new CMS system:- New brand launch: Involved rebranding all online channels. • Mobile app: I project managed the first development of the PwC Ireland mobile app. This involved managing business stakeholders, a third-party vendor for development, working with various departments for content that was required, working with local and global IT for technical aspects. Show less

Web Content AdministrationAdding / updating / deleting web contentUsing Window Server 2003 to run SQL queries to monitor stats and user trendsCreating / managing FTP AccountsMarketing new material added to the website Communicating with customers /partners