• Develop current Sales & operations and drive the growth of the company by generating new business leads and opportunities• Responsible for developing new business relationships, generate and negotiate new income for U-store Trade to increase revenue year on year• proposes potential business deals by contacting potential partners; discovering and exploring opportunities• Supports top management by providing relevant analysis for evaluating new business opportunities• Business developer for all Sales channels (Retail , B2B , Outdoor , Online ) • Actively and successfully develops strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals• Create manual retail & Sop’s • Develop people by business plan development for all layers

Responsible for 20 Stores distributed upon three distinct geographical locations (October, Fayoum & Faisal Area). Achieving sales area targets with proven average 25% growth rate per annum. My responsibility extended through handling all daily operational procedures, area complaints & customer or internal issues, monitoring area monthly tasks, area employee performance appraisals, resignations and exit clearance. Managing the following objectives:- Establishing targets for sales teams of various financial products, by setting sales target figures, objectives, standards for different branches & following up on their performance- Building, Managing and Motivating Sales teams for Consumer Financial Products like, e-wallets, Insurance, Microfinance & Cash Collection achieving growth annually by average 25%.- Sales of Point-of Sale (POS) devices for Acceptance and Acquisition - Coaching business development skills for store managers & staff.- Lead / motivate teams of branch managers towards effective goals achievement, by assigning tasks and delegating potential leaders.- Ensure compliance with company’s policies and operational guidelines- Evaluate performance and address issues to improve them.- Monitor/lead sales activities toward meeting quarterly objectives- Area team shortage augmentation with HC Dept. & conducting the hiring process - Hiring new comers while training & developing area staff & plan for low performers & monthly Evaluation- Forecasting sales figures for new store openings and assisting in evaluating best locations- Conducting monthly area meeting for sales monitoring.- Evaluating monthly store manager performance & Observation.- Present periodical area achievements in accordance with company growth plans to Regional & Sales director.- Conduct daily stores visits for observation & auditing.- Perform area motivation, monthly recognition of top sellers / top performers, helping retaining them.

- Managing daily operations, monitoring daily staff goals, assessing contract and documentation quality.- Overseeing store targets and implementing a store action plan for maximizing achievements through B2B visits.- Conducting monthly assessments of staff performance. Recognizing the benefits of products and services to identify best performers.- Managing daily operational tasks and monitoring individual performance.- Addressing staff concerns, fulfilling requests, and managing customer complaints.

- Handling day-to-day operations, tracking daily staff targets, reviewing contract and paper work for quality, - Monitor and achieve store target, set store Action plan for B2B visits to maximize store achievements. - Monthly evaluation for staff performance, while handle daily operation tasks & tracking individual performance.- Handle staff issues & requests and well as customer complaints.

Undertake all responsibilities and duties of a store manager by assuming the following responsibilities:- Develop a comprehensive store action plan outlining effective strategies and implementing sales tracking mechanisms.- Handling store schedule ensuring proper staffing, while overseeing annual leave requests ensuring smooth operations during vacations.- Successfully achieving both individual and overall store targets by setting clear goals and monitoring and optimizing performance.

- Effectively manage and provide leadership to a team of 20 agents at the store, ensuring smooth operations and optimal performance.- Act as the point of contact for store training and establish staff action plans to enhance their skills and productivity.- Take charge of delegating tasks assigned by the store manager, ensuring efficient execution and completion.

Achieving monthly and weekly sales volume targets per storeStore trainer for new comer & old staff sessionAction plan for potential & non potential agentsManage and supervision team work Lead and achieve store target Achieve store KPI People development plan Handle store manager tasks

- Achieving monthly and weekly sales volume targets per store- Make daily store cash operation & reports- Lead & manage & direct store staff to achieve them targets- Coach & develop staff performance.

- Achieving monthly and weekly sales volume targets- Monitor daily store cash balance & providing reports- Conducting daily warehouse inventory count- Corporate Service Achievements & Special Awards:- Achieved EMPLOYEE OF THE MONTH 3 times within first 6 months.- Achieved TOP TEN Sales Achievers October 2011 – Vodafone Wide.

Achieving monthly and weekly sales volume targetsMonitor daily store cash balance & providing reportsConducting daily warehouse inventory countCorporate Service Achievements & Special Awards:Achieved EMPLOYEE OF THE MONTH 3 times within first 6 months.Achieved TOP TEN Sales Achievers October 2011 – Vodafone Wide.

- Provide the customer with all required information related to the company’s products and services- Create a smooth communication channel to resolve the customer’s problem and request’s when needed- Provide the customer with the right recommendation and action- Ensure from the customer satisfaction- From Aug 2008 till March 2009 (technical support at Vodafone network project)- From March 2009 till OCT 2009 (corporate back office & Makatibi team)- From OCT 2009 till April 2010 (complain &retention team)- From May 2010 till now (Enterprise Accounts, Account angel)