Momin Sameer Khawaja Email & Phone Number

Lahore, Pk

Central Punjab, Multan, Pakistan

I managed the Road Transport operations in an all High-Risk work environment. - Management of RT transport operations HSSE activities for central and southern Punjab, PK envelop.- Managed the 200+ driver's HSSE performance through various initiatives and reward and recognition program (Haulier driver league system, captain engagements, tool box meetings ) to ensure high driver retention with commitment to HSSE.Played an integral role in effectiveimplementation of proactive HSSE culture via positive transformations in captain psyche (safety first and stop work attitude) and hauler management evident from maintaining Goal Zero- zero leaks, zero harm to people or environment for Q3 and Q4 2023. Kept special focus on customer experience by supporting retail business in delivering volumes during Vehari, Bhakkar and SherShah depot shutdown through optimal fleet utilisation in a dynamic price changing environment thereby ensuring 96% OTIF (on time in full) statistic for the envelope.Contributed towards social performance in the industry as I liaised with local government and ER services such as NHMP, Rescue 1122, local police and fire department to promote safe road operations by organising regular emergency drills on real life scrambled scenarios resulting in higher degree of preparedness and readiness. Collaborated with multiple stakeholders such mobility sales, haulers and retailers to work on Joint Decantation Plan (JDP) project; covering more than 150 retail network site visits in the region and effectively managing to mitigate reversing risk exposure by updating site layout maps while gathering assurance data of safe, compliant fuel delivery.

Karāchi, Sindh, Pakistan

Facilitating dynamic and engaging lessons for a diverse class of over 50 students promoting critical thinking and in depth insights on the issues of Pakistan economy: history, functionality and future prospects.

Karāchi, Sindh, Pakistan

Worked on the quarterly HR and Sales facilities audit report of FCEPL after detailed probe for over all employees across North region.• Analyzed payment data through data manipulation(cleaning and sorting) and observed discrepancies of over 1 million PKR in facilities benefits such as transport, telecommunication and accommodation • Recommended collection of misappropriated funds, better portal system checks and reporting mechanisms to counter duplicate payments.

Karāchi, Sindh, Pakistan

Product Cancellation • Examined fiscal year consumer finance data (both Islamic and conventional) and established a product cancellation analysis report presented to the Group Head in the following Customer experience Council.• Conducted comparative mystery shopping between Bank Alfalah and a competitor on client engagement, branch ambience, security, relationship manager's outlook.• Found 40% product early settlement and cancellation trend; advised real-time customer feedback desk by CMU in branch to improve service quality and decrease customer attrition rates.Effective Communication Campaign:• Created a communication campaign, in line with Bank Alfalah’s aspiration to retain current customers by elevating customer satisfaction while increasing market share.•Researched existing front end staff performance by watching hours of Video mystery shopping evidences.•Created script and content for the comic style campaign including pitching the idea of a Cutomer Experience mascot.•The campaign was targeted to the front end branch staff in order to promote customer centric values such as minimizing TAT, product misfits.

Karāchi, Sindh, Pakistan

IBA BOYS HOSTEL SOCIETYWorked on data cataloguing of 400+ individuals during ongoing Covid testing drives for a diverse student body on the frontlines.Worked alongside administration, both higher management and administrative staff in identifying and listing resident’s data. In addition to this also managed to establish and later execute quarantine protocols for the student and staff body at the university residency.

Karachi Division, Pakistan

-Worked harmoniously with a dynamic team of 15 individuals -Successfully marketed Rotmun 2019 in 100+ schools and coaching centres across Karachi.-Raised candidate participation to 560+ candidates within a time period of 28 calendar days.- Deaf community training was conducted to promote inclusivity in terms of social discourse and dialogue.

Rawalpindi, Punjab, Pakistan

• Led a team of 20 highly motivated individuals to mitigate poverty through projects using financial strategies.•Planned & launched strategies for these projects which included over 25 lakhs Pkr through crowdfunding, door to door campaigns, community outreach, advertising and partnership formation.

Rawalpindi, Punjab, Pakistan

•Led more than 7 different teams from operations to marketing n sales, culminating a turnout of 2000+ individuals •With the help of school administration efficient allocation of more than Rs. 5 million funds for the event based on Financial Strategy and budgeting.

Islamabad, Pakistan

Capital Administration and Development Division •End-to-end Execution of Curriculum and class planning for over 100 students in grade 6,7,8.•100 % accountability for efficacy of student learning both in and out of class through extra-curriculars.•Sustainability through establishing 3 volumes of workbooks and preparatory material.

Islamabad, Pakistan

•Understood, analyzed and brainstormed insights into Federal budget, Counter terrorism & relevant legislature.•Led the IT, media unit to introduce Basic computer trainings course such as Microsoft Excel, Word for the lower administration staff.•Innovative content creation for social media accounts to ensure maximum outreach and engagement.

Bachelors, Economics

Cambridge Advance Level, Mathematics, Economics, Accounting.

Pre-Collegiate Summer Institutes, Sociology

•Under guidance of Prof. Lauren Hirshberg we had stimulating discussions and experiential learning through projects on BLM movement.

Leadership Seminars Student, International Relations And National Security Studies

• 1 of 89 students selected globally for 100% funded program two week program. •Attended Global Issues Seminar with Proffessors Ernesto.

Cambridge O'Levels, Sciences, 4A* 4As