Commerce Court, Toronto

Day/Swing Trader in the stock/crypto markets.

• Performed crowd control to maintain an effective flow of persons, prevent the egress of alcohol frompremises, and maintain the safety of restricted areas and fans with disabilities• Investigated various incident reports regarding underage drinking, false/expired ID, harassment/andor physical altercations• Warned patrons of policy violations and conduct ejections as required• Provided exceptional customer service while upholding strict policies and… Show more • Performed crowd control to maintain an effective flow of persons, prevent the egress of alcohol frompremises, and maintain the safety of restricted areas and fans with disabilities• Investigated various incident reports regarding underage drinking, false/expired ID, harassment/andor physical altercations• Warned patrons of policy violations and conduct ejections as required• Provided exceptional customer service while upholding strict policies and procedures• Conducted security checks to identify and prevent the entry of prohibited items (eg. Drugs, weapons)• Maintained a security memo book and regularly update it while on shift• Wrote detailed incident reports including the five W’s and any pertinent information from patronsand eyewitnesses Show less

• Part of the Blue Team Commercial Division at Paragon Security previously working at Commerce Court which is one of their major commercial sites in downtown Toronto as well as worked previously in their other sites within their portfolio such as Brookfield Place and Royal Bank Plaza• Conduct interior and exterior patrols • Working with different contractors such as city inspectors and plumbers for regular building maintenance and audits• Taking detailed notes in… Show more • Part of the Blue Team Commercial Division at Paragon Security previously working at Commerce Court which is one of their major commercial sites in downtown Toronto as well as worked previously in their other sites within their portfolio such as Brookfield Place and Royal Bank Plaza• Conduct interior and exterior patrols • Working with different contractors such as city inspectors and plumbers for regular building maintenance and audits• Taking detailed notes in security notepad for significant event tracking during shift and for future needs when necessary• Report unusual occurrences and suspicious activities to security control• Escort trespassers and individuals called in by complainants with the help of other security personnel when needed Show less

Locations at which I was positioned for security patrol and for other security duties such as loss prevention and crowd control:• Bombardier Family Fair Event• Bell Lightbox• TIFF (Toronto International Film Festival)• Rogers Communications Inc.

• Assisted security managers at various contractual sites with building security management• Briefed with trade escorts on tasks being done at various sites approved by building management and set them up for their shifts equipped with master keys, fob, radio, and log sheets• Reported to mobile supervisors on daily occurrences and incident reports for security purposes and received feedback

• Assigned to on call concierge desk security shifts when required• Attended building emergencies such as fire alarms and maintenance related issues and notified necessary personnel• Forwarded package deliveries and mail to residents of the building

• Escorted contractors to various units in downtown and uptown condominium• Filled out detailed daily reports to which included the work being done, the location, time and date which was then passed on to the lead concierge for records for building managements and security supervisors• Attended call ins from condominium owners for any issues and complaints with due diligence

• Assigned to a busy Dollarama location in the heart of Downtown Toronto between the intersections of Front Street & Berkeley Street• Responsible for controlling the entrance of the store to ensure the store meets the city of Toronto's maximum number of customers allowed at a time inside the store• Patrolled the inside of the store to prevent theft of products as well as removing civilians who are not allowed inside the premises• Regularly updated notepad every twenty… Show more • Assigned to a busy Dollarama location in the heart of Downtown Toronto between the intersections of Front Street & Berkeley Street• Responsible for controlling the entrance of the store to ensure the store meets the city of Toronto's maximum number of customers allowed at a time inside the store• Patrolled the inside of the store to prevent theft of products as well as removing civilians who are not allowed inside the premises• Regularly updated notepad every twenty minutes with occurrences throughout the shift Show less

• Patrolled a busy Shoppers Drug Mart in Toronto to prevent thefts• Assisted employees of store in crowd control and customer altercations

• Responsible for accurate customer transactions in operating the cash register and processing customer purchases and returns• Provided brief and accurate information on products for customers when asked• Offered extended warranties to customers that resulted in maximizing sales and warranties for Best Buy

• Scanned and validated admission tickets• Offered and provided hand-stamp to guests for re-entry • Controlled the flow of people entering and exiting assigned gate• Answered basic questions from guests regarding programs, attractions, facilities, and services

• Responsible for paper picking at Food Building• Reported incidents such as spills• Conducted other janitorial duties as required

• Provided marketing and outreach support to the Employment Services Site for the promotion of services to the community• Produced creative and persuasive advertising and marketing materials• Developed email marketing campaigns and other social media communications and promotional materials (flyers, presentationsetc).• Researched and developed online marketing and social media strategies including search engine optimization• Assisted in updating site job… Show more • Provided marketing and outreach support to the Employment Services Site for the promotion of services to the community• Produced creative and persuasive advertising and marketing materials• Developed email marketing campaigns and other social media communications and promotional materials (flyers, presentationsetc).• Researched and developed online marketing and social media strategies including search engine optimization• Assisted in updating site job boards on a daily basis and communications such as email, voice mail and social media• Assisted with the organization of workshops and special events in the Employment Services Centre (clients and employers)• Conducted outreach and promotional activities for ES Services as required to the community, at public events and other venues to potential clients• Provided assistance with administrative services including general office supports Show less

• Welcomed and directed clients in the use of the Resource & Information Services of the Employment Services Centre• Researched and provided assistance with information on the local labour market, career and occupations, education & training as well as employment opportunities and job search strategies • Updated job boards and communications such as e-mail, voice mail and social media• Tracked client inquires and activities for reporting purposes• Assisted with… Show more • Welcomed and directed clients in the use of the Resource & Information Services of the Employment Services Centre• Researched and provided assistance with information on the local labour market, career and occupations, education & training as well as employment opportunities and job search strategies • Updated job boards and communications such as e-mail, voice mail and social media• Tracked client inquires and activities for reporting purposes• Assisted with the organization of workshops and special events in the Employment Services Office• Performed various administrative duties in a time efficient manner• Provided assistance to clients utilizing computer resources as well as other center resources• Conducted outreach activities for the promotion of Employment Services as required • Sent e-mails to recruitment agencies for Employment purposes• Learned and implemented new software and technology Show less