Established and leading a consultancy focused on helping organizations navigate governance, risk, and compliance challenges.Developing tailored GRC frameworks for clients that aligned with organizational goals and ensure compliance with ISO 27001.Design and delivery of customized security awareness programs for clients, and reducing compliance gaps.Successfully guiding organizations through complex audit processes, resulting in ISO 27001 certifications.

Championed the development of GRC programs for clients, achieving measurable improvements in compliance and risk posture.Conducted detailed gap analyses and risk assessments, helping clients identify and mitigate critical vulnerabilities.Facilitated cross-departmental workshops to educate teams on compliance requirements, fostering a culture of security awareness.

Proactively monitored system logs and addressed potential security incidents, enhancing the organization's resilience.Strengthened network defenses by implementing security policies and optimizing firewall configurations.Supported end-users by resolving technical challenges and promoting secure IT practices.

Conducted in-depth risk assessments to identify vulnerabilities, providing actionable recommendations for improvement.Played a key role in implementing security measures that protected organizational data from unauthorized access.Regularly updated and streamlined patch management processes, reducing downtime and enhancing operational security.

Directed technical teams in delivering secure and efficient enterprise document management solutions.Collaborated with QA teams to ensure system integrity and user satisfaction, resulting in on-time project deliveries.Implemented robust security practices, safeguarding critical assets and minimizing risk.

Managed user accounts and group policies in an Active Directory environment.Configured and maintained Windows Server systems, including DNS, DHCP, and WSUS.Provided technical support for system administration and resolved user issues.Planned and executed enterprise systems administration projects.Troubleshot network connectivity issues across routers, switches, and wireless devices.Coordinated IT asset procurement with vendors based on organizational needs.Deployed operating system updates using automated patch management tools.

Configured and maintained IT systems, including PCs, laptops, printers, and network devices.Provided technical support to resolve hardware, software, and network issues both remotely and on-site.Responded promptly to service requests and escalated issues as needed.Managed IT asset inventory and ensured proper documentation.Monitored and maintained network security systems.