Experienced Technical Director and Subject Matter Expert (SME) with a demonstrated history of working in the Information Technology (IT). Strong information technology professional skilled in Enterprise Content Management (ECM), Records Management (RM), Solution Architect, O&M, Process Automation, Documentum, Captiva, Alfresco and ServiceNow. Hold many civilian federal clearance and as well as DoD- Implementing and supporting Discover Technologies' DTech Apps applications on the ServiceNow platform for various commercial, civilian federal and DoD customers for the past 6+ years. - Implemented our products for our customers including integration with various out of the box ServiceNow applications such as Incident Management, Customer Service Management, workspace applications and others.- Worked closely with diverse set of customers to understand their business needs and processes.DTech Apps:- Tasker application - affordable enterprise Task Management powered by ServiceNow. Tasker is a robust and flexible app, engineered to handle scheduled, unscheduled, ad-hoc, top-down, bottom-up, and lateral taskings.- DocIntegrator application - real time connection of your ServiceNow apps to SharePoint. Stay in SharePoint without leaving the ServiceNow platform.- DocGenerator application - generate Word documents, PDF's and more, automatically, from within ServiceNow apps.
Listed skills include Enterprise Content Management, Documentum, Requirements Analysis, Consulting, and 15 others.