Mona Abdullah Email & Phone Number

Jeddah, Makkah, Saudi Arabia

Data Management: Responsible for providing the service provider with raw data and information necessary for the configuration and integration of the ERP and school management systems, ensuring a seamless transition.Intermediary Role: Acted as the primary liaison between EISJ School and the ERP solution provider, effectively managing communication and collaboration between the two entities.Data Security: Implemented and enforced data security measures to safeguard sensitive school data and maintain compliance with relevant regulations.Training and Workshops: Organized training sessions and workshops for school staff to familiarize them with the ERP and school management systems, ensuring proficient use.System Updates and Maintenance: Oversaw regular system updates, troubleshooting, and maintenance, ensuring the continued smooth operation of the school.Collaboration and Integration: Collaborated with various school departments to integrate the ERP system into their processes, streamlining administrative and operational tasks.Continual Improvement: Actively sought opportunities for improvement, suggesting enhancements and optimizations to further enhance the efficiency and effectiveness of the systems.

Jeddah, Makkah, Saudi Arabia

IT Club Leadership: As the head of the IT club, organized and conducted tutorials and workshops, teaching students programming languages, database management, and other IT-related subjects, fostering a passion for technology and coding among club members.Subject Instruction: Delivered comprehensive instruction in Information Technology and Computer Science to high school and middle school students.Curriculum Development: Developed and designed instructional materials, lesson plans, and assessments in alignment with the curriculum, ensuring students received a well-rounded education

Jeddah, Makkah, Saudi Arabia

Subject Instruction: Delivered comprehensive instruction in Information Technology and Computer Science to high school and middle school students.Curriculum Development: Developed and designed instructional materials, lesson plans, and assessments in alignment with the curriculum, ensuring students received a well-rounded education in subjects such as Microsoft Excel, HTML, Python programming, and computer basics.Hands-On Learning: Facilitated hands-on learning experiences and practical exercises to reinforce students' understanding of IT concepts, enabling them to apply their knowledge effectively.Technical Skill Development: Mentored students in acquiring technical skills, including proficiency in Microsoft Excel for data analysis, HTML for web development, Python programming for problem-solving, and effective computer usage.Assessment and Evaluation: Conducted assessments and evaluations to gauge student progress and achievement, providing constructive feedback and guidance for improvement.Professional Development: Kept up-to-date with the latest developments in information technology and computer science, attending workshops and conferences to enhance personal and professional knowledge.

Jeddah, Makkah, Saudi Arabia

Customer Engagement: Actively engaged with trainers and trainees, encouraging trainers to offer courses and sending reminders to trainees to attend courses, thereby boosting attendance and participation.Call Center for Training Courses: Operated a call center to provide information and support for training courses, ensuring prospective trainees received the assistance and information they needed.Database Management: Created and managed databases of trainers and tutors, using Microsoft Office tools, including MS Access, to organize and maintain essential records and information efficiently.Social Media Management: Effectively managed and curated the company's social media accounts, including WhatsApp, to engage with customers and promote products and services.Website Management: Successfully oversaw and maintained the company's website, ensuring it remained up-to-date with the latest information, products, and promotions.Translation: Proficiently translated content from Arabic to English and vice versa, enhancing communication with both Arabic and English-speaking customers.

Jeddah, Makkah, Saudi Arabia

Call Center for Training Courses: Operated a call center to provide information and support for training courses, ensuring prospective trainees received the assistance and information they needed.Social Media Management: Effectively managed and curated the company's social media accounts, including WhatsApp, to engage with customers and promote products and services.Database Management: Created and managed databases of trainers and tutors, using Microsoft Office tools, including MS Access, to organize and maintain essential records and information efficiently.Translation: Proficiently translated content from Arabic to English and vice versa, enhancing communication with both Arabic and English-speaking customers.

Jeddah, Makkah, Saudi Arabia

Customer Relationship Building: Developed strong relationships with regular customers and assisted with special orders or requests, fostering customer loyalty.Customer Engagement: Engaged with customers, offered product recommendations, and provided excellent customer service to ensure a positive shopping experience.Sales Target Achievement: Consistently met or exceeded monthly sales targets, demonstrating a strong ability to drive revenue and contribute to the store's success.Product Knowledge: Maintained in-depth knowledge of the products, including their features, benefits, and competitive advantages, to effectively convey this information to customers.Cross-Selling and Upselling: Utilized cross-selling and upselling techniques to maximize the value of each customer's purchase, thereby increasing the average transaction value.Commission Earnings: Achieved high sales volume, resulting in significant commission earnings based on sales performance.Team Collaboration: Worked closely with colleagues to maintain a positive and collaborative store environment, sharing insights and best practices to enhance overall team performance.

Bachelor Of Science - Bs, Information Technology And Computing

Activities and Societies: Google Developer Student Club Women Tech Makers Computer Science Club Member

Education record

High School Diploma