Mona Aljhani

Mona Aljhani Email and Phone Number

Director of Operation, Hospitality | Operations | HR Policies | Leadership | Meeting & Events | Talent Acquisition| Government | Colleagues Engagement Talks about #Hospitalityindustry #MICE #KSA #Resort #Sauditourism @ Dorat Najd Resort
Mona Aljhani's Location
Riyadh, Saudi Arabia, Saudi Arabia
About Mona Aljhani

Experienced Operations (MICE) & HR professional. More than 10 years' Experience in Management, Operations, Meetings & Events and HR. Strong network in Saudi market with corporate accounts, Ministries, Government & Travel Agents. Skilled in Hospitality Management. Bachelor's degree in computer sciences, in addition to my educational background, I possess a range of professional abilities, including team building, working efficiently under pressure, problem-solving, organization behavior, and leadership.

Mona Aljhani's Current Company Details
Dorat Najd Resort

Dorat Najd Resort

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Director of Operation, Hospitality | Operations | HR Policies | Leadership | Meeting & Events | Talent Acquisition| Government | Colleagues Engagement Talks about #Hospitalityindustry #MICE #KSA #Resort #Sauditourism
Mona Aljhani Work Experience Details
  • Dorat Najd Resort
    Director Of Operation | In Charge On Hr Dep
    Dorat Najd Resort Jun 2021 - Present
    الرياض السعودية
    Tasks and Responsibilities :The fully responsible for all aspects of the departments.Support and work with all heads of departments in all aspects of the resort management.Ensure that all villas are in good condition for operation to receive and serve guests.Holding regular meetings with the department heads team daily basis.Ensuring the implementation of policies and procedures in all departments and verify this during routine operational testsMonitoring purchases / purchase applications / requests for each administration, accountable accounts (collection from debtors) and payment accounts (due to sellers / suppliers, etc.).The warehouses are randomly searching (F & B / Kitchen) to check the stock (quality and inventory levels, expiration of validity etc.) with the food, beverage and chef manager.Dealing with suppliers for quality products requested by the Director of Procurement and providing performance evaluation every quarter of annual purchases.Inspection on all departments to ensure the implementation of policies and procedures.Inspection on all departments with each of them with regard to hygiene, atmosphere, preparation for service, the appearance of employees and hospitality culture.Monitor coordination between all departments to ensure operations in a smooth and effective manner.Evaluation and practical review of customer satisfaction and service recovery.Fulfill the requests of each department to review employee training and maintain human capital.
  • Business Entity Company For Commercial And Real Estate Investment
    Opearation Manger
    Business Entity Company For Commercial And Real Estate Investment Jun 2019 - May 2021
    الرياض السعودية
    Tasks and Responsibilities :Preparing sub-plans and executive programs for administrative affairs to achieve the main objectives of the company’s hotels.Participate in senior management meetings and express an opinion on the necessary results and decisions.- Informing all employees of administrative decisions after their approval.Approval of all disbursement documents after signing and reviewing them with the finance. Managing the organization’s periodic meetings and assisting in issuing appropriate decisions.- Implementing approved quality plans for administrative affairs, along with reviewing and auditing the annual budget.Formulating and preparing administrative affairs procedures with hotel representatives and follow up on them periodicallyReview and audit procedures, forms, records and instructions related to the quality system regarding administrative affairs.Follow up, save and maintain commercial, tourism and tax licensing and registration documents and follow up on the validity of these documents in all hotels affiliated with the company.Reviewing and auditing the final statements of promotions, job placements, and salaries at the end of each year.Verifying all administrative instructions are actually followed and imposing penalties on violators.Review and approve the monthly wage and salary statement.Approving leave requests and appointment and dismissal decisions.
  • Gulf Company Partnership With Ac Milan F.C.  Italian Football Team
    Opearation Manger
    Gulf Company Partnership With Ac Milan F.C. Italian Football Team Feb 2018 - May 2019
    السعودية
    Cost management:by determining the budget and costs necessary for the project.Time Management:It is through the management of operations related to the completion of the project during the specified timeFollowing up the activities and estimating their resources and necessary to implement them properly and also includesAdjust the schedule.Labor Management:Where the work range is determined by identifying the work contained in the projectAnd other actions which are part of the project.Quality Management:The task of quality management is to maintain the work evaluation continuouslyTo maintain sustainability and survival and achieve the required results and reach the best gradesIdeal and perfect in the project.Integration Management:Determining and Coordination of Operations and Various Department activities related to the project to achieveIntegration between all departments.Procurement Management:Procurement and supply is one of the necessary tasks, as the project manager determines the necessary materialsIts purchase,the place that will be purchased,the purchase standards and the method of contracting in that process.Human Resources Management:The project manager must be aware of how to attract,choose and trainAnd motivate workers in the project and also put the competencies available in the right place within the project. Communication Department:The project manager develops a plan that determines the methods of communication between the administration and the workersOn the project on the one hand and between the target administration and customers on the other hand,as well as identifying informationThat must reach each of them. Management of the parties to the project:Here is what is meant to manage the relationship of each person who affects the project or is affected positively Risk Management:The project manager determines the risks expected to occur and ways to prevent them from occurringAs well as setting alternative plans in the event of any problem.
  • Geniuses Al Bayan Higher Institute For Training
    Director Of The Female Section
    Geniuses Al Bayan Higher Institute For Training Apr 2016 - Apr 2018
    المملكة العربية السعودية - الرياض
    Tasks and Responsibilities : setting the technical and the financial operationa l plan for the female sectionsetting the advertising plan for for the female section doing presentations for the government overseeing the work progress in the academy setting all training programs doing all the financial work in the academy communicating with the governmental agencies
  • Quality Training Academy
    Director Of The Female Section
    Quality Training Academy Feb 2013 - Jun 2016
    Riyadh
    1-setting the technical and the financial operational plan for the female section 2-setting the advertising plan for for the female section 3- doing presentations for the government 4-overseeing the work progress in the academy 5-setting all training programs 6-doing all the financial work in the academy 7-communicating with the governmental agencies
  • 120 Elementary School
    Administrative Assistant
    120 Elementary School Oct 2009 - Mar 2013
    Medina
    1- receiving the ministry work and assign it .2- exporting the transaction then save the original and and distribute the copies.3-doing all the administrative,financial and public relation work setting the administrative and financial plans.4- coaching of Noor system
  • Alalamiah Institute For Computer And Technology
    Supervisor
    Alalamiah Institute For Computer And Technology Feb 2004 - Jan 2005
    Medina
    supervising the implementation of plans, policies , marketing procedures , sales and add that are certified by the senior management in the company. overseeing and applying the necessary measuresin order to raise the company income and to build customer base.

Mona Aljhani Education Details

Frequently Asked Questions about Mona Aljhani

What company does Mona Aljhani work for?

Mona Aljhani works for Dorat Najd Resort

What is Mona Aljhani's role at the current company?

Mona Aljhani's current role is Director of Operation, Hospitality | Operations | HR Policies | Leadership | Meeting & Events | Talent Acquisition| Government | Colleagues Engagement Talks about #Hospitalityindustry #MICE #KSA #Resort #Sauditourism.

What schools did Mona Aljhani attend?

Mona Aljhani attended Arab Open University - Saudi.

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