Mona Asghari Email & Phone Number

Tehran Province, Iran

Tehran Province, Iran

Tehran, Iran

• Overhauled the workflow which led to the implementation of 2 software products at the organization level and Launched in 32 branches of IRCS around the country: 1. Health Information Management System (HIMS) 2. Information management operations coordination center (IMOCC)• Spearheaded technical support and system administration for 5 years• Prepared RFP and DFD for software• Aided to software developers team to analysis requirements and write user stories about 6 month• Maintained software product and components for about 150 client• Succeeded In facilitation the service process by advised solutions which resulting up to growth of higher 75% patient 's satisfaction• Increased the assurance of software quality performance and bugs fixes up to 90% by persistent Monitoring in-site users• Instructed about 250 on-site and off-site users in organization and its branches around the country• Enhanced validation and reduced data redundancy by Supervising the accuracy of data entered every 6 months• Regulated about 50 required reports format and 2 management dashboard for managers• Implemented all of the operation forms and structures in IMOCC software which results in 95% paperless of performance reports from branches• Reduced significant about 90% of user’s mistakes in defect of patient’s medical information by exert a practical solution to controlling parameters in software’s entry forms and process• Trained a course to users who didn’t have knowledge about computer and using software resulting in hired about 15 operators

Bachelor'S Degree, Engineering, Software Technology

Associate'S Degree, Computer Software