A customer service leader dedicated to delivering high-standards of service through continued focus on the details, I thrive in high-demand, low-resource, and fast-paced offices. With expertise in administrative excellence and strong interpersonal communication, I am well-suited for triaging incoming clients, phone calls, emails, and mail appropriately to promote efficient responses while solving issues and building a positive brand. I orchestrate logistics and tasks, organizing activities to meet daily goals, focusing on the tactical and technical aspects such as scheduling, researching, shipping, and filing, while maintaining firm compliance with organizational policies and procedures. My experience spans leadership in a wide range of key roles driving success, including office management, human resources, diversity and inclusion, cleaning and food prep, shipping and receiving, travel arrangements, fish tickets, payment issuing, payroll, reporting and analysis, and financial transaction processing.With a passion for travel, I enjoy finding unique and diverse work environments, helping the organizations I work for thrive through dedication to fulfilling operational needs by doing what it takes, traveling internationally and working long hours for extended spans during busy periods (such as my experience in the seafood industry) to drive achievement of organizational goals.My name is Mona, and I am excited to expand my professional network and achieve my professional goals. If you feel our goals are aligned, please reach out to me via direct message or email me at monadevoux@yahoo.com