My role provides end to end project oversight, coordination and administration for my clients, including planning, organizing, leading, and controlling project activities. Management activities include removing barriers, review and communicate all project progress and interim results to ensure alignment with the overall organization and client's vision.

Responsible for business sale operations for Canada region• Project set-up and maintenance• Owning the Project Manager relationships for my portfolio of projects, conducting weekly syncs to meeting weekly to ensure operations runs seamlessly• Owning the Account Manager relationships for my portfolio of projects• Proactively planning meetings with PMs to review new, changing or transitioning projects with them• Owning the Account Manager relationships for my portfolio of… Show more Responsible for business sale operations for Canada region• Project set-up and maintenance• Owning the Project Manager relationships for my portfolio of projects, conducting weekly syncs to meeting weekly to ensure operations runs seamlessly• Owning the Account Manager relationships for my portfolio of projects• Proactively planning meetings with PMs to review new, changing or transitioning projects with them• Owning the Account Manager relationships for my portfolio of projects and follow-up for outstanding contracts on your projects• Conduct month-end processes for project invoicing• Owning the Account Manager relationships for my portfolio of projects Show less

1. Programme Coordinator - A national investment solutions company outsourced the Asset Management portion of the business to a third party company Supported the Program Manager in driving program objectives, coordinating 12 different project activities and resources Assisted in developing a project plan on Microsoft Project and maintained it on PPO ( Project Portfolio Office) Updated weekly project status report for management for PMO Conducted… Show more 1. Programme Coordinator - A national investment solutions company outsourced the Asset Management portion of the business to a third party company Supported the Program Manager in driving program objectives, coordinating 12 different project activities and resources Assisted in developing a project plan on Microsoft Project and maintained it on PPO ( Project Portfolio Office) Updated weekly project status report for management for PMO Conducted detailed tracking and reporting of project progress Documented minutes for project meetings and followed up on action items seeing them to closure Maintained version control of all documentation such as project log Prioritized and escalated risks and issues Assisted the Programme Manager in on boarding and collection of lessons learned across projects Managed stakeholder change requests Developed a monthly dashboard representing project status, risks, dependencies, budget and resource forecasts Assisted business analyst in documenting specific client requirements Assisted the program coordinator in programme kick off, daily stand-ups and lesson's learned meeting  Show less

Implementing a Customer Query Management system for a national bank Updated documents such as project plan, action long, risk register Assisted the PM in drafting the project initiation document Developed monthly dashboards for project manager reflecting project status Applied business analysis skills such as GAP Analysis to source information from subject matter experts Assisted the training department in the User Acceptance testing… Show more Implementing a Customer Query Management system for a national bank Updated documents such as project plan, action long, risk register Assisted the PM in drafting the project initiation document Developed monthly dashboards for project manager reflecting project status Applied business analysis skills such as GAP Analysis to source information from subject matter experts Assisted the training department in the User Acceptance testing of the project Conducted weekly status update meetings Mitigated operational risks through effective documentation of risks, issues, dependencies and tasks Organized training and identified the need for new standard operating procedures based on GAP analysis Delivered project outcomes within the committed schedule Show less

1. Project Coordinator;Coordinated the activities for a CQM (Customer Query Management System) project for the NOC (Network Operating Centre) Engaged with different work streams to gather requirements Moderated daily stand-up meetings Developed weekly reports for project manager use Worked directly with developers to ensure system requirements were met Updated the project plan to ensure milestones were met Documented and… Show more 1. Project Coordinator;Coordinated the activities for a CQM (Customer Query Management System) project for the NOC (Network Operating Centre) Engaged with different work streams to gather requirements Moderated daily stand-up meetings Developed weekly reports for project manager use Worked directly with developers to ensure system requirements were met Updated the project plan to ensure milestones were met Documented and maintained meeting notes, an action log and risk register 2. Customer Liaison Officer: Responsible for developing and implementing strategies to increasing employee efficiency in the NOC Facilitated regular employee training with a focus on customer centricity, time management and interpersonal skills Conducted quarterly employee assessments and assisted in goal setting Facilitated a personal development workshop for C-suite executives to be implemented across different work streams Developed weekly reports on NOC performance for management use Show less

Change Manager - Implementing an Enterprise Resource Planning (ERP) for a national retail brand  Developed and implemented change management strategies using the ADKAR methodology Developed Stakeholder impact assessments Carried out leadership alignment activities Developed change management templates and surveys to be used as part of change management initiatives Drafted various communication for use at different project milestones… Show more Change Manager - Implementing an Enterprise Resource Planning (ERP) for a national retail brand  Developed and implemented change management strategies using the ADKAR methodology Developed Stakeholder impact assessments Carried out leadership alignment activities Developed change management templates and surveys to be used as part of change management initiatives Drafted various communication for use at different project milestones to keep project stakeholders informed of the project status Applied business analysis skills to source information from subject matter experts to identify their change needs Developed and implemented a communication strategy Facilitated Stakeholder engagement sessions to ensure project alignment Drafted and presented status reports for Exco meetings Show less

 Researched content for website Developed and implemented a marketing strategy for online sales Ghost writing on behalf of Managing Director Attend to office administrative duties Managed a group of 5 employees

 Drafted press releases Liaised with stakeholders Maintained social media accounts Planned international art exhibitions