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@orange-business.com
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Mona Ezzat is listed as TIM Technical Team Leader at Orange Business Services at Orange Business Services, based in Egypt, Egypt, Egypt. AeroLeads shows a work email signal at orange-business.com and a matched LinkedIn profile for Mona Ezzat.
Mona Ezzat previously worked as TIM Technical Team Leader at Orange Business Services and CPTA Specialist at Orange Business Services. Mona Ezzat holds Bachelor’S Degree, Electrical, Electronics And Communications Engineering, Good from Bsc Faculty Of Engineering - Cairo University.
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Mona Ezzat is a TIM Technical Team Leader at Orange Business Services at Orange Business Services. She is proficient in French and English.
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- Leading all the technical projects ( Meraki - Fortinet - SDWAN - MPLS - DSL - 4G ) - Taking ownership of all complex requests and non standard solutions received by the team and collaborating with solution architects.- Participate in all technical calls related to all new projects and provide support to all team members in configuring solutions following.
Egypt
CPTA Specialist ( Configuration, Provisioning and Testing)- Ensure Right-on-Time implementation of AGN requests for addition Orders- CPT Specialist accountable for the right-on-time and right-first-time error-free for Vanilla and Final/Full configuration for new implementations of designated VPN for Standard Customers and SITA Customers- Perform Meshing.
-Responsible for service Delivery for each ADSL new customer. -Provision new DSLAMS and make it ready to install new customers. -Monitor network and service performance and interfere in case of problems. -Interfere in the sales plan in order to sustain the quality of our ADSL services. -Handle daily customer’s problems/requests. -Running second third level.
Egypt
-Monitor Network Core, Distribution, and Access Layers and act proactively to minimize response time. -Troubleshooting E1s, E3, STM-1, radius and DSLAMs problems. -Accessing network nodes such as DSLAMs (Zyxel, Paradyne, Zhone), Routers (BNG, PEs ASRs & VRXs), uplink aggregators (ANDA E3 Aggregator, MALC & ADTRAN E1 Aggregators......etc.) in order to.
Egypt
-Work as a technical support CTS1 (Customer Technical Support 1.st line) for trouble shooting network problems for ADSL customers, SDSL Customers -Handling calls for EgyNet customers. -Troubleshooting the Network over the phone (Frame Relay: connectivity between banks and companies and DSL problems: ADSL& SDSL). -Handling customer's inquiries completely.
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Mona Ezzat works for Orange Business Services.
Mona Ezzat is listed as TIM Technical Team Leader at Orange Business Services at Orange Business Services.
AeroLeads has found 1 work email signal at @orange-business.com for Mona Ezzat at Orange Business Services.
Mona Ezzat is based in Egypt, Egypt, Egypt while working with Orange Business Services.
Mona Ezzat has worked for Orange Business Services, Noor Data Network, Ecco Outsourcing, and Eastnets.
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Mona Ezzat holds Bachelor’S Degree, Electrical, Electronics And Communications Engineering, Good from Bsc Faculty Of Engineering - Cairo University.
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