Mona Hamdan Email & Phone Number

United Arab Emirates

United Arab Emirates

• Coordinate project management activities, resources, equipment and information• Break projects into doable actions and set timeframes• Liaise with clients to identify and define requirements, scope and objectives• Assign tasks to internal teams and assist with schedule management• Make sure that clients’ needs are met as projects evolve• Help prepare budgets• Analyze risks and opportunities• Oversee project procurement management• Monitor project progress and handle any issues that arise• Act as the point of contact and communicate project status to all participants• Work with the Project Manager to eliminate blockers• Use tools to monitor working hours, plans and expenditures• Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)• Create and maintain comprehensive project documentation, plans and reports• Ensure standards and requirements are met through conducting quality assurance tests• Maintain all project data base and filing systems

United Arab Emirates

• Provide high level secretarial and administrative support to two senior executives• Prepare correspondence, documents, presentations• Conduct research, organize data, generate reports• Manage schedules and itineraries• Arrange and co-ordinate meetings and functions• Draw up and distribute minutes of meetings• Organize travel arrangements• Liaise with senior management, clients, external providers• Screen, handle and redirect calls• Set up, maintain and improve data management systems• Translate & edit required official & Personal documentations (Arabic-English)• Submit executives’ expenses and claims on monthly basis to the accounts department.• Manage their personal errands, drivers, housekeepers, children’s schools, Personal Events, & House

United Arab Emirates

-Responsible of handling all requests received from all entities.-Responsible of pre evaluating suppliers of products and services required by of all entities.-Responsible of negotiating prices and testing quality of products & services provided by suppliers.-Responsible of handling events required by the Sufaraa team.

•Reporting Directly to the VP/Commercial Sales Director.•Acting as centre point of contact for the commercial sales department internally & externally.•Responsible for arranging meetings & taking meeting minutes and following up on discussed plans and matters & assure that all deadlines are met.•Providing reports to upper management on performance and improvement tips.•Orienting new hires towards the Real estate market in UAE and the facilities provided by our company in terms of investments and other real estate services.•Training new hires on internal sales operations cycle, in terms of documentation and paper work cycles in addition to the use of our real estate software application.•Leading operators and other department coordinators towards supporting our sales team, upper management and providing high quality customer service.•Working on facilitating all operational and HR procedures for the Commercial sales department.•Responsible for editing, & translating any marketing material to be advertised, assuring that it matches our company identity standards.•Supporting other departments in organizing formal networking events for the commercial sales department externally as well as for the company team internally.

•Reported to the CEO directly regarding all Office administrative issues in all our offices.•Acting as Company Receptionist, responsible for greeting guests, receiving calls and receiving inquiries.•Acting as an observer for the Real Estate market by reading different magazines and going through internet to suggest any new clients for the company.•Acting as the Company’s HR Officer by maintaining records of candidates for different positions, researching job descriptions and evaluating CVs.•Assisting Marketing Manager by organizing for Events, preparing different types of materials and researching information.•Suggesting and initiating some of the customer support policies and ideas in coordination with the Customer support manager.•Working as the Company’s PRO by handling all matters related Contracts, visas, residency, insurance, and legal.•Managing all sorts of Administrative Details such as Answer telephone calls, schedule meetings, manage executives' calendars, greet visitors, meet with clients, and handle business details.•Entering Financial & Accounting Data using Sage accounting software.•Following up on outstanding payments with clients.•Handling, drafting all types of outgoing/incoming correspondences and reports (Including Faxes and e-mails).•Making travel arrangements ordered and maintained office supplies.•Developing and maintaining a management filing system.•Researching information on the Internet, prepare Intranet documents.•Editing and formatting documents for executives.•Preparing meeting agendas, attending internal meetings, recording and transcribing minutes.•Coordinating between internal departments and supporting them in clients’ related information and reports.