Mona Hammad
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Mona Hammad Email & Phone Number

Cloud Migration and Implementation ServiceNow Consultant and Specialist at Accenture DACH
Location: Düsseldorf, North Rhine-Westphalia, Germany 6 work roles 2 schools
1 work email found @accenture.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

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Work email m****@accenture.com
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Current company
Role
Cloud Migration and Implementation ServiceNow Consultant and Specialist
Location
Düsseldorf, North Rhine-Westphalia, Germany
Company size

Who is Mona Hammad? Overview

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Quick answer

Mona Hammad is listed as Cloud Migration and Implementation ServiceNow Consultant and Specialist at Accenture DACH, a company with 4269 employees, based in Düsseldorf, North Rhine-Westphalia, Germany. AeroLeads shows a work email signal at accenture.com and a matched LinkedIn profile for Mona Hammad.

Mona Hammad previously worked as Cloud Migration & Implementation ServiceNow Consultant/Specialist at Accenture Dach and Senior Digital ITSM Core Engineering Consultant, Core Engineering team at Vodafone. Mona Hammad holds Diploma, Information Technology from Information Technology Institute (Iti).

Company email context

Email format at Accenture DACH

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{first}.{last}@accenture.com
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Profile bio

About Mona Hammad

Passionate Senior Consultant and Developer with 13+ years of professional work experience in ITSM applications, ServiceNow, BMC Remedy and Software Development. Having extensive experience in ServiceNow and BMC Remedy Development, Architecture and Consultancy, ITIL processes, Smart Reporting and CMDB.

Current workplace

Mona Hammad's current company

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Accenture DACH
Accenture Dach
Cloud Migration and Implementation ServiceNow Consultant and Specialist
Düsseldorf, NRW, DE
Website
Employees
4269
AeroLeads page
6 roles

Mona Hammad work experience

A career timeline built from the work history available for this profile.

Cloud Migration And Implementation Servicenow Consultant And Specialist

Düsseldorf, NRW, DE

Cloud Migration & Implementation Servicenow Consultant/Specialist

Current

Düsseldorf, North Rhine-Westphalia, Germany

Dec 2021 - Present

Senior Digital Itsm Core Engineering Consultant, Core Engineering Team

Düsseldorf, North Rhine-Westphalia, Germany

  • Key Contributions:
  • Interact with customers to understand the business needs, develop proposals and present possible solutions.
  • Develop Architecture Impact Assessments (AIA) for the solutions and assess the approximate needed cost.
  • Advise with efficient approaches in terms of reliability, operability, cost efficiency, and best practices.
  • Contribute to all phases of software development lifecycle with sound technical knowledge and project management abilities.
  • Enhance customers’ abilities to leverage current technologies by analyzing and recommending most relevant options.
Aug 2016 - Apr 2021

Bmc Remedy Developer, Business Process Automation Team

  • Key Responsibilities:
  • Interacting with internal customers to document requirements and developing Functional Requirements Documents.
  • Planning a system flow and develop the design documents.
  • Presenting proposals to internal customers.
  • Developing the required process on BMC Remedy System.
  • Applying the agreed SLAs and OLAs to the process.
Jul 2013 - Mar 2016

Software Developer : C#.Net

  • Key Responsibilities:
  • Developing and publishing the Helpdesk applications and automated services that serve all users in Vodafone using C#.net.
  • Developing and publishing automated applications to be used by the Helpdesk team.
  • Generating and automating regular reports needed for customer satisfaction analysis.
  • Developing the regular Helpdesk surveys to measure the level of customers’ satisfaction and performing the analysis for the surveys’ results.
Jan 2011 - Jul 2013

Systems Engineer

Transport It Development Company (Trans It)

Cairo, Egypt

  • The company is one of the Egyptian National Railways (ENR) companies and develops ENR IT projects for their continued operation and technical support.Key responsibilities:
  • Managing and troubleshooting Active Directory and applying the company security policies.
  • Administering, monitoring and troubleshooting the company solutions such as the Mail servers (Exchange server 2007), SharePoint 2007 servers,Symantec backup system, Symantec and McAfee antivirus systems and Citrix.
  • Managing and publishing applications through Citrix.
  • Monitoring Microsoft servers through SCOM system.
  • Conducting regular system checks and preventive maintenance to ensure optimum system performance and security monitoring to identify possible intrusions and providing technical support as well.
Jul 2009 - Jan 2011
Team & coworkers

Colleagues at Accenture DACH

Other employees you can reach at accenture.de. View company contacts for 4269 employees →

2 education records

Mona Hammad education

Diploma, Information Technology

Information Technology Institute (Iti)

Attending the 9 month program of ITI, the department of Convergence of ICT and Media Technologies. Course Content: • Advanced Mobile.

Bachelor'S Degree, Electronics And Communications Engineering, Good

Faculty Of Engineering, Cairo University

Graduation Project: Software & Hardware Simulation for Physical Layer of Mobile WiMAX 802.16e, Synchronization part (Clock and Frequency.

FAQ

Frequently asked questions about Mona Hammad

Quick answers generated from the profile data available on this page.

What company does Mona Hammad work for?

Mona Hammad works for Accenture DACH.

What is Mona Hammad's role at Accenture DACH?

Mona Hammad is listed as Cloud Migration and Implementation ServiceNow Consultant and Specialist at Accenture DACH.

What is Mona Hammad's email address?

AeroLeads has found 1 work email signal at @accenture.com for Mona Hammad at Accenture DACH.

Where is Mona Hammad based?

Mona Hammad is based in Düsseldorf, North Rhine-Westphalia, Germany while working with Accenture DACH.

What companies has Mona Hammad worked for?

Mona Hammad has worked for Accenture Dach, Vodafone, Vodafone Egypt, and Transport It Development Company (Trans It).

Who are Mona Hammad's colleagues at Accenture DACH?

Mona Hammad's colleagues at Accenture DACH include Sona Khosro Shahli, Peter Scheidgen, Elisa Milanesi, Renata S., and Manish Bhardwaj.

How can I contact Mona Hammad?

You can use AeroLeads to view verified contact signals for Mona Hammad at Accenture DACH, including work email, phone, and LinkedIn data when available.

What schools did Mona Hammad attend?

Mona Hammad holds Diploma, Information Technology from Information Technology Institute (Iti).

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