Developing and sustaining solid relationships with key clients that bring in the most income for the company.Addressing and resolving key clients’ complaints.Acting as the main point of contact between key clients and internal teams.Supervising the account teams assigned to each key client.Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

• Handling Customer Support network.• Handling Sales Staff and their activities assigning task and targets to be achieved.• Helping sales and reporting to Manager on daily basis. • Handling all the problems of customer.• Team Leadership Trained the New staff. • Handling all the problems of customer.• Handling all Pay TV Packages Direct Sales including Art/ Pehla / Firstnet.• Handling software’s like, MQS.• Keeping all the records of customer data base and requirements.• Sales Executive, pay TV Dept.

• Excellent leadership, management, oral/written communication in interpersonal, analysis skills both independent and collaborative work environments.• Handle all Pay TV Packages Direct Sales including (Al Jazeera, OSN, ART, Pehla, & Firstnet.)• Performs face to face marketing in events, business to business and residential • Trains, Motivates and inspire people under my team • Conduct Product Knowledge Training • Holding weekly meetings and setting sales targets for individual reps and the whole team. • Organizing and operating incentive schemes to keep sales people motivated. • Involved in the recruitment and training process off new staff. • Allocating territories for sales staff. • Maximizing sales opportunities. • Compiling and analyzing sales and performance reports for senior managers and executives. • Involved in the development of marketing strategies for the company. • Assisting in the collection of overdue invoices from clients. • Conducting market research and competitor analysis. • Spending time in the field liaising with major customers on technical points of contact. • Going out and doing site surveys.

• Handle Customer Support network. • Handle Call Centre Agents and their activities assigning task and targets to be achieved.• Help recruiting Call Centre Agents and report to Manager on daily basis. • Handle all documentation independently like Activation, Re-instatement &Renewal request etc.• Handle all Pay TV Packages Direct Sales including (ART, Pehla, & Firstnet.)• Handling all software's like, B2B and MQS.• Handle Marketing & Promotional Activities (Pay TV) independently.

• Deal with all governmental sectors for contracts.• Arrange schedules for manager daily time.• Keep tracking for all invoices. • Keep filling to the utmost security filing, same filing in computer. • Word Processing of all the documents. • Handle teacher's schedules.• Handle Institute accounting thru Peachtree accounting program.• Attend all incoming calls and screening where necessary.• Send e-mail and faxes and handle all correspondence independently.• Filing and keeping track of documents, invoices and all paper work.• Prepare invoices and agreement papers. • Handle confidential records especially of employees and providing feedback to employer.• Working extra hours when necessary.• Attend monthly meetings and keep records of all remarks to monitor the achievement.