Mona Wolfe Email & Phone Number

Manage and consolidate invoices Maintain expense reports such as; reconciling bank statements, and payrollPerform complex and technical financial office support work; assist with special projects Perform a variety of general office support such as organizing and maintaing files

Acted as the client liaison between assigned account managers and productionProvided lead direction and supervision in training, organize and assign workCreated quotes and work orders from information taken from account manager Directed the preperation for special reports, analyses, schedules, and inventory Provided high-level administrative support by conducting research and performing clerical functions such as preparing correspondences, organizing and maintaining paper and electronic files, and scheduling meetings Answered inquiries and obtain information for general public, customers, visitors, and other interested parties Provided information regarding activities conducted at establishment; location of departments, offices, and employees within organization Solely prepared Company’s annual Trade-ShowCreated an affiliated network by identifying and building partnerships with appropriate potential clients.

Answered phones, filing, scheduling estimates, coordinated and manage jobs, job files, project schedules and calendar; facilitate permits Recorded and tracked bids/projects; helped prepare estimates, proposals and contracts Compiled and forwarded AP/AR/Payroll paperwork to Accountant Sole contact for business’ website such as, e-mail inquiries Managed mail, office supplies/ equipment and vehicle administration; maintain and build customer relations Handled highly confidential and time sensitive information Maintained and updated corporate contact database. Handled multiple priorities and ensure follow-up Coordinated packing and shipping materials to showrooms, multi-unit job sites, and residential customers Coordinated meetings and conference calls. Collected supplies and literature as needed Provided back-up duties to the President of the company in personal errands as needed

Sole administrative support for CEO as well as the Human Resource DepartmentSupervised small accounting office support staff Managed front office; main switchboard and company v-mail routing calls appropriately Ordered business stationary, business cards, name plates and office/kitchen supplies; received, sorted and distributed incoming mail; Processed outgoing mail and courier packages Technical support for Customer Service DepartmentDirected and prepared financial reports, payroll, schedules, and estimates Maintained expense reports and reconciling bank statements (personal &business) Arranged travel itineraries (Domestic & International) Assisted in the planning and coordination of special events and projects Provided back-up duties for all departments as needed Administered and programmed daily reports to support department goals

First line of communication for company; answered and screened incoming calls, greeted and directed visitors/vendors while managing switchboard and front desk Scheduled and maintained calendar for Service Managers Sorted and distributed company mail, and all incoming/outgoing courier packages Responsible for distributing all incoming faxes and filing, creating and maintaining entire customer files and assisting with administrative projects for the Payroll departmentCreated invoices for company’s vendors