My role involves a blend of strategic planning, technical expertise, and effective team leadership to ensure the successful management and migration of secrets management solutions within Fidelity. My focus on stakeholder communication, problem-solving, and continuous improvement positions me well for driving key initiatives and delivering secure, scalable solutions.• Product Owner: Create roadmaps, epics, user stories, and maintain the backlog in Jira and Jira Align. Conduct story mapping and prioritize work across all sprints in a quarter to ensure alignment with strategic goals.• Agile Product Management: Set sprint goals and run scrum ceremonies, including backlog refinement sessions, sprint planning, and daily scrum as needed. Ensure the team adheres to agile practices recommended by agile coaches and scrum masters.• Vendor & Stakeholder Management: Work with the HashiCorp vendor and collaborate with various external and internal teams. Represent the voice of a key security function team that is central to core and common facilities across all major Business Units (BUs) of Fidelity.• Strategic Planning and Execution: Develop and execute strategies that enhance security operations, align with business objectives, and set quarterly goals to guide the team towards achieving them.• Cross-Functional Collaboration: Manage working groups and oversee the secrets collaboration channel. Ensure effective communication with HashiCorp Vault consumers and other stakeholders, fostering collaboration and alignment across different teams and departments.

As the Voice of the Customer for the Pharmacy Health Services Technology team, I leveraged my exceptional business and technical skills to prioritize my team's work intake and deliver maximum business value in a scaled Agile environment.Key Responsibilities:• Developed a deep understanding of the business objectives and strategy for the Pharmacy products I supported. Collaborated with business owners to ensure alignment and engagement throughout the product development process.• Worked closely with Product Managers to maintain a backlog that reflected their prioritization. I continuously refined the backlog by decomposing features into user stories and establishing acceptance criteria.• Assessed the business value of each story to ensure the team focused on high-priority items aligned with the overall product strategy.• Communicated customer and stakeholder needs to the Scrum team and collaborated to clarify stories. I ensured stories were well-defined and actionable.• Provided architecture and design support to the Scrum team, ensuring the product was developed in a scalable and sustainable manner.• Owned the team's scope for each iteration and communicated it effectively to stakeholders.• Regularly attended team and program ceremonies, including Daily Stand-up, Iteration Planning, Iteration Review, PI Planning, and ART Sync.Overall, I contributed to the success of Cigna's Pharmacy products by delivering high-quality solutions that addressed customer needs and drove business growth.

• Utilized customer insight and feedback to prioritize solutions and support business growth while integrating product strategy and applied technologies into strategic conversations• Developed excellent rapport with largest client's business management team through regular working group meetings, carefully listening to and acting on their concerns while providing timely updates to build trust• Managed strategy, vision, and roadmap for various products, acting as primary champion and working with stakeholders to define product offerings• Served as primary liaison between business and development team, ensuring transparency to development progress and proactively addressing issues to avoid delays• Owned agile ceremonies and led a scrum team to execute and deliver customer-centric solutions, setting product direction for technology, UX, design, and strategy• Gathered and prioritized product requirements while continually scoping and identifying needs, and provided guidance and review for offerings-related activities, including communication and presentations for stakeholders and executive leadership.

Our company is a leading provider of SaaS solutions for higher education institutions and universities with international students across the United States. As a key member of our team, I have contributed to the success of our products and services in the following ways:• Led the delivery of a product from concept to monetization, working closely with renowned universities in the USA. Introduced Agile practices into the engineering organization, and facilitated Agile ceremonies and Application Lifecycle Management using cloud-based tools such as Jira, Confluence, Lucidchart, Slack, and Brackets.• Developed user stories, mockups, and test plans, and conducted acceptance testing and defect triage. Created workflow diagrams and wireframes to ensure the successful execution of sprints and adherence to definitions of Ready and Done.• Managed vendors and directed work by global teams offshore, as well as local and remote teams onshore. Analyzed and documented complex business processes, and gathered and interpreted relevant information from non-technical SMEs.• Built and maintained strong relationships with developers and project stakeholders, and managed stakeholder expectations around deliverables. Provided excellent client/end-user service by offering product assistance and troubleshooting.• Established deep partnerships with the QA team to ensure high, sustainable quality. Collaborated with cross-program teams on new initiatives and problem-solving.• Successfully built new products and transitioned existing ones to new technologies. Comfortable wearing multiple hats when needed to ensure the job is done right.• Managed concurrent projects of short, medium, and long-term time ranges, and mentored and coached business analysts and an associate product owner in a rapidly growing team.I take pride in my contributions to the company's success and am committed to continuing to deliver excellent results and driving growth for our organization.

Contributed to the development of a Medical Laboratory Outreach Product that served 85,000 Physicians and 200 Diagnostic Service Providers across the USA.• Defined business requirements and designed specifications for the flagship Product suite, which processes over 100,000 daily orders and results, enabling clinical decisions that impact 15% of the US patient population.• Collaborated closely with cross-functional teams including Development, Product Management, Client Services, and QA teams throughout the SDLC, both within the USA and offshore. Oversaw teams of 4-5 Analysts, 1-2 UX Designers, 1-2 Product Managers, 40 Developers, 10-15 QA analysts, and 10-15 Client Services & Implementation professionals.• Authored Functional Specification Documents (FSDs), analyzed Business Requirements Documents (BRDs), Charters, Change Orders, and Reviewed Test Cases. Provided timely answers to Client Support Questions.• Contributed to the development of a new Customer Care team by authoring processes, creating a mission statement & charter, and proposing Kanban methodology for maintenance releases. Participated as a Scrum team member.• Demonstrated exceptional ability to close tasks on time, multi-task on various demands, and align work with the core values and mission statement of the organization.

Product: Raw Milk Procurement System (RMPS)I was a software engineer for the Raw Milk Procurement System (RMPS), a comprehensive software solution for Milk Management in district Management, Collection and Transfer, Payment, Operations, Monitoring, and Forecast. I modified key algorithms in the system and ensured its successful operation across five global locations. My accurate work and performance were well-received by clients, resulting in a 50% raise after my first performance review.

Product - NSIC: This is a website with an auction room, chat room, discussion forum, FAQs, job module, online help center, partner matchmaking, search facility, popping window, content management system, virtual exhibition, and many more features.Product - AcrossLite: A client/server-based application to maintain job entries, Master data, including utilities to export/import data to/from the web, to integrate HQ data with Motorola server, use outlook express to maintain HQ/Service center mails.As a .NET developer, I worked on both of the above products. In addition to my technical responsibilities, I also had the opportunity to work directly with customers to gather requirements, obtain design approvals, design the software, and collaborate with my team to split the work.

As a web developer, I was tasked with designing and developing the UI for two distinct projects: the Dot Net Store, an e-commerce website, and the Job Board, a job search website. With a strong focus on user experience, I created visually appealing interfaces and incorporated intuitive navigation to enhance the user journey and maximize engagement. Through effective communication with cross-functional teams, I was able to ensure that my designs aligned with the business requirements and provided a seamless user experience.