Mona Abdullahi Email & Phone Number

Minneapolis, Mn, Us

Minneapolis, Mn, Us

Property Oversight,➢ Complete income certification and recertification of residents in a timely, accurate manner; document income certification in manner designated by Compliance Manager.➢ Respond to tenant calls, lease violations and general property control.➢ Participate in referring vendors to Facilities Manager and for overseeing performance of contracted vendors in the areas of grounds keeping, snow removal, janitorial, pest control, rubbish removal and other necessary services.➢ Respond to and appropriately document emergencies and Resident Services referrals, enforce “House Rules”, monitor properties for safety and security.➢ Responsible for preparation of sites to ensure successful property inspections by any agency, lender or partner. Tasks include: pre-inspection; scheduling maintenance and/or special cleaning; notification of tenants, coordinating requested documents; etc.Portfolio Oversight➢ Monitor and achieve occupancy, financial and other goals for properties in assigned manager’(s) Portfolio; coordinate with Regional Property Manager activities and timelines to assist assigned staff in achieving goals.➢ Monitor marketing, leasing and resident retention activities of the Site offices; make changes and improvements to marketing venues as needed.➢ Monitor the rent collection activities and performance of assigned site team to achieve the express goals of the portfolio.➢ Monitor appearance and condition of properties – with input from the Regional Property Manager and the Facilities Manager – and assist Site Teams to achieve their occupancy and make-ready goals.➢ Inspect buildings, grounds, vacant and occupied apartments and site offices on a regular basis and coordinate follow-up with Site Staff, Maintenance staff and senior PMD staff as appropriate. Supervisory ResponsibilitiesSupervision of assigned Property Managers, Assistant Managers, Resident Relations Assistant, Interns and/or Work-Study college students and Caretakers

Minneapolis, Minnesota, United States

 Take appropriate rent collections actions; implement rent increases in accordance with the Master Rent Matrix in timely fashion. Review and code invoices, consistent with budget control oversight. Prepare monthly management and variance reports; prepare annual budget information.Property Conditions and Operations: Maintain appearance of properties to the best possible advantage within available resources, and coordinate with Maintenance Department regarding inspections, maintenance and apartment turns. Coordinate maintenance and vendor readiness for agency inspections. Work closely with assigned maintenance technician to schedule and execute all routine work orders as well as plan for and oversee apartment make-ready work.  Respond to tenant calls, lease violations and general property control. Participate in referring vendors to Facilities Manager and for overseeing performance of contracted vendors in the areas of grounds keeping, snow removal, janitorial, pest control, rubbish removal and other necessary services. Provide input on capital replacement needs to Regional and Asset Managers. Respond to and appropriately document emergencies and resident services referrals, enforces “House Rules”, monitor properties for safety and security. Responsible for preparation of sites to ensure successful property inspections by any agency, lender or partner. Tasks include: pre-inspection; scheduling maintenance and/or special cleaning; notification of tenants, coordinating requested documents; etc.Responsible for supervising at least one Assistant Property Manager and one Maintenance site technician; for hiring and overseeing performance of caretakers, and for supervising property management trainees and/or work-study students as assigned.

Minneapolis, Minnesota, United States

Essential Duties and Responsibilities: Marketing and Leasing:Take marketing calls; show units; complete traffic reports; keep occupancy data current.Complete income certification and recertification of residents in a timely, accurate manner; document income certification in the manner designated by the Compliance Manager.Answer and route telephone calls and miscellaneous questions from tenants, other PPL employees, clients, and the public, and provide customer service.Compliance Activities:Update records in various government subsidy programsAssist with data entry of Compliance reports in Excel & Yardi spreadsheetsAssist with collecting and organizing compliance training materialsInteraction with tenants regarding compliance documentationResponsible for generating some basic reports including the preparation of responses to agency file audit reportsFilingSystem maintenance

1035 East Franklin Ave South Minneapolis, Mn 55404

Specific regular assignments may include assisting with rent processing activities and monthly reports; statistical research; organizing files and copying, responding to tenant calls and updating information.• Perform office support tasks such as filing, mass mailings, photocopying, and collating.• Assist Assistant/Property Managers with answering phones, resident relations, rent collections, and compliance processing.• Assist Facilities Specialist with scheduling inspections and work order processing.• Assist with production of periodic departmental reports.• Respond to and track inquiries from all callers, visitors, staff members or residents and handle follow-up in a timely, friendly and professional manner. (Maintain a Traffic Log).• Write detailed receipts from residents for rent payments.• Enter new Work Order requests from residents and/or staff.• Order and maintain inventory of site office supplies.• Understand, endorse and support the mission of PPL.• Comply with strict confidentiality guidelines for working with residents’ personal and/or financial information.• Other duties as assigned.

Ppl Career Center 1021 East Franklin Ave Minneapolis, Mn 55404

● Greet clients and answer incoming calls and route calls to appropriate staff. ● Promptly answer client questions in person and phone calls and resolved their problems and issues to their satisfaction. Ensure reception area is tidy, assist participant and staff in using computers● Ensuring computers are functional and ready to use by participant. Distribute incoming and outgoing mail.● Assist staff members preparing train to work classes, creating profiles, resumes, cover letter, and job applications. ● Assist the intake team with testing, screening students for training and entering test scores. ● Enter data into the database system, and keep personal information confidential.

Ppl- Learning Center 1915 Chicago Ave South Minneapolis, Mn 55404

I help people with job search, and help them found a job. I help people with resumes and cover letter. I also, teach professional classes such as job searches, resumes and cover letter, as well as interview.

St. Cloud, Minnesota Area

Minneapolis

Teen Voice is a community group base on high school and older students. Before I moved we use meet every Thursday to discus the issues that is going in the community and try to solve that through poetry. We also did some community events where w brought the community member together to learn our culture differences.

Minneapolis

I was Volunteering at the PPL computer lab I helped people with job search, apply jobs, help them create resumes, and help them use the computer.

Minneapolis

The Young Achievers is a youth program that meets every friends. We learn the risk and harm of tobacco and smoking and then we teach the community and those who surrounded us. We also teach the youth the important of education we help them to stay in schools and find them something useful to do their free time.

Greater Minneapolis-St. Paul Area

Greet clients and answer incoming calls and route calls to appropriate staffPromptly answer client questions in person and phone calls and resolved their problems and issues to their satisfactionEnsure reception area is tidy, assist participant and staff in using computersEnsuring computers are functional and ready to use by participantDistribute incoming and outgoing mail

Psychology, Creative Writing

General Classes, Social Work

Activities and Societies: Creative ArtCreative Art is a club at SCTCC we normally do school events, sometimes poetry open mic.

General Classes, Social Work

High School, High School/Secondary Diplomas And Certificates

Activities and Societies: Service club, student counsel, Friends of Metro, Year book and T.AService club was a club that I create we did.