Mona Arishi Email & Phone Number

Los Angeles, Ca, Us

Middle East Africa

Design Thinking Guru - Master in bringing top notch innovations to life; through people’s creativity Expert in Government, Public Sector, Banking, Oil &Gas, and Cross IndustryDelivering down-to-earth, tangible, measurable and business value outcomes; with lots of enjoyment, fun and humor

Egypt

Heya Hayah is an organization that provides Womenology Science for all. Target group is the family via the women in the family. Addressing all classes, all age groups and all womanly roles supporting the Egyptian Society. It utilizes latest Educational, Training, Skills Development, Psychometric and Psychological learning techniques to build up Character in a holistic and solid manner.

LEI is a community enterprise, focused on improving the quality of life for the feminine entity, through a versified set of sessions with a holistic approach of Body, Mind and Soulthat cover . As part of LEI’s community mission, Mona also provides volunteer Development Training with various NGOs and Associations on “Leadership for Egyptian Women” to increase their capability to act as entrepreneurs and manage their own business.Mona is also responsible for leading the 250+ ladies within… Show more LEI is a community enterprise, focused on improving the quality of life for the feminine entity, through a versified set of sessions with a holistic approach of Body, Mind and Soulthat cover . As part of LEI’s community mission, Mona also provides volunteer Development Training with various NGOs and Associations on “Leadership for Egyptian Women” to increase their capability to act as entrepreneurs and manage their own business.Mona is also responsible for leading the 250+ ladies within the IBM Egypt population of 800+ employees, and for supporting them to manage their possible concerns, work life balance, motivation and career progress activities. Show less

Dubai, United Arab Emirates

Leading the MEA 7 regional Client Centers (UAE, Turkey, South Africa, Kenya, Morocco and Nigeria); responsible for creating, monitoring and delivering the Centers’ Strategy, Objectives, Targets and KPIs; to deliver a memorable Client experience based on IBM innovative solutions on the various Industries in the region.

Middle East Africa

Manages IBM's Corporate Citizenship and Corporate Affairs for IBM Egypt and the MENA Region, working closely with the Country General Managers, and other Management Team members on various areas of collaboration to form partnerships with key players and not-for-profit organizations and interact with a network of thought leaders and influencers and key decision makers in their communities.

Highly skilled in delivering Leadership training. Specialized in addressing top level, high caliber audience, all the way to starters young team leaders. Training covers wide spectra of topics; Organizational Strategies, Change Management, Intuitive and Emotional Intelligence, Leadership Competencies, Performance Management, Motivation, Mentorship, and more. Expert in leadership and people Management, strongly focused on Change Management. Proven ability at enabling organizational… Show more Highly skilled in delivering Leadership training. Specialized in addressing top level, high caliber audience, all the way to starters young team leaders. Training covers wide spectra of topics; Organizational Strategies, Change Management, Intuitive and Emotional Intelligence, Leadership Competencies, Performance Management, Motivation, Mentorship, and more. Expert in leadership and people Management, strongly focused on Change Management. Proven ability at enabling organizational alignment to new strategies and directions. Skilled in influencing individuals’ and teams’ behaviors to convert to a highly-performing, process oriented and well governed culture. Effective at building culturally diverse, team-centered operating units, with strong leadership and teaming traits enabling the organizations to address their need for change and growth Show less

Setting up the Business and Delivery Processes for the new IBM Business Process Delivery BPD Center, currently around 80 to grow to become 1500 in two years. Managing and Controlling the centre’s business processes, aligning the new team: Managers, Project Managers, Team Leaders, Supervisors and Client Support Representatives to the IBM culture and ensuring their conformance to IBM Business Guidelines.

Achieved the highest level of Software Quality certification (Capability Maturity Model Integrated) CMMI using both IBM IGS and Carnegie Mellon University methods for the Cairo Technology Development Centre (CTDC) . The 1st organization in Egypt, Africa and the Middle East to reach and sustain this certification. Currently Senior Manager of the Quality Function. Teams consisting of highly skilled and certified Quality Engineers responsible for the monitoring and maintenance of the CMMI.… Show more Achieved the highest level of Software Quality certification (Capability Maturity Model Integrated) CMMI using both IBM IGS and Carnegie Mellon University methods for the Cairo Technology Development Centre (CTDC) . The 1st organization in Egypt, Africa and the Middle East to reach and sustain this certification. Currently Senior Manager of the Quality Function. Teams consisting of highly skilled and certified Quality Engineers responsible for the monitoring and maintenance of the CMMI. Works interlaced with the CTDC Management Team ensuring the integrity and conformance of their implementation of the model. Teams perform Quality Assurance, Process Improvement, Tracking and Measurements, in addition to implementing Innovative projects and Tools required to increase productivity and efficiency. Enforced Quality Control on Technical deliveries through the Testing team a role model team for sister software companies in Egypt and the ME region. Show less

Initiated, and managed the e-business Presales Demo Center specializing in technical pre-sales activities for IBM Software Group, specialized in marketing and technical support of the full IBM suite of e-business products, technologies and applications.

Initiated and managed the Arabic Translation Center in IBM Egypt. Responsible for a complex team of vendors and IBMers in charge of the Arabization and translations of more than 20 million lines of code of IBM Arabic SW and documentation. Closely interacting with the majority of IBM labs in US and Europe. Worked on most of the IBM SW and HW product lines . Implemented latest project management concepts to fulfill the Center’s operation requirements managing a yearly budget of around 1M$… Show more Initiated and managed the Arabic Translation Center in IBM Egypt. Responsible for a complex team of vendors and IBMers in charge of the Arabization and translations of more than 20 million lines of code of IBM Arabic SW and documentation. Closely interacting with the majority of IBM labs in US and Europe. Worked on most of the IBM SW and HW product lines . Implemented latest project management concepts to fulfill the Center’s operation requirements managing a yearly budget of around 1M$, controlling cost and schedules in addition to increasing the efficiency, quality and productivity rates in relation to cost per line. Expanded Translation Centre Operations from a one man show to a full successful organization of 30+ technical support professionals. Show less

Doctorate Of Business Administration, Management, Excellent

Activities and Societies: Doing my DBA My Dissertation is about Impact of the Responsible Management and the Responsible Manager on he.

Bachelor Of Science (Bsc), Architectural Engineering

Activities and Societies: Masters of Business Administration - International Management My MBA dissertation was on the relationship.

Bsc, Architectural Engineering

Activities and Societies: Quality, Agile, Leadership, Women Development, Entrepreneurship BSC Architectural ENgineering