Mona Azam, Sphr Email & Phone Number

Managed internal and external HR inquiries and requests, ensuring efficient resolution.Led end-to-end recruitment processes, including candidate sourcing, reference verification, assessment administration, and contract issuance.Directed comprehensive recruitment cycles, including onboarding and training initiatives.Implemented performance management protocols to optimize productivity and development.Administered employee benefits programs, including health and welfare plans, FMLA, LOA, Unemployment, OSHA/Workers' Compensation, and 401(k) plans, overseeing enrollments, modifications, and terminations.Facilitated accurate payroll and insurance documentation for benefit deductions.Conducted background checks and online investigations for new employees.Performed regular audits of payroll, benefits, and other HR programs, implementing corrective measures.Managed employee terminations and conducted exit interviews for continuous improvement.Developed and executed an employee handbook aligned with regulations.Completed and managed I-9, E-Verify, W-4 documentation, and integrated employee data into Workday HRIS.Formulated workforce expansion strategies incorporating compensation and benefits analysis.Administered employee benefits for new hires and annual enrollments.Provided daily HR consultancy to executive leadership, mitigating litigation risks.Analyzed hiring and retention metrics for informed decision-making.Resolved intricate employee relations issues, fostering a harmonious work environment.Developed and delivered training initiatives for onboarding and continuous development.Enhanced customer value by cross-referencing inquiries with benefits and services.Mastered health and welfare plans, ensuring effective communication.Articulated employment policies and procedures within legal frameworks.Responded to governmental agency requests, maintaining compliance.Implemented ERC process enhancements for continuous improvement.

Expertly lead a team of five Human Resources Coordinators across Planet Pharma and Planet Healthcare, ensuring efficient team operations and support.Offer strategic support and resolution for HR Coordinator inquiries and challenges, enhancing team effectiveness.Manage comprehensive external onboarding procedures, including escalated background checks and client integration within Bullhorn and Workday systems.Utilize advanced ticketing systems to delegate tasks and generate insightful reports, optimizing workflow management.Spearhead internal onboarding and offboarding protocols, guaranteeing seamless employee transitions.Develop and enforce innovative HR policies, contributing to continuous departmental improvement.Maintain and apply current company HR policies uniformly, upholding organizational standards.Conduct thorough investigations and manage employee relations across US operations, with advisory responsibilities for Global employee issues.Oversee disability leaves, workers' compensation, LOAs, and benefits coordination, ensuring legal compliance and employee support.Navigate termination processes and unemployment claims with expertise, minimizing organizational risk.Advise management on disciplinary actions and corrective measures, fostering a fair and disciplined work environment.Design and execute new HR processes, driving business efficiency and organizational development.

Wheeling, Il

Spearheaded full-cycle recruitment for over 50 clients, streamlining advertising, interviewing, and hiring processes.Oversaw consistent talent acquisition for 20+ roles across Northern Illinois, serving 10+ diverse clients.Navigated union relations, adeptly resolving grievances with union representatives at various sites.Achieved a 100% success rate in managing and representing cases at unemployment hearings.Diligently processed worker compensation claims, ensuring thorough incident investigation and compliance.Addressed employee relations concerns promptly, maintaining professionalism and confidentiality.Executed employee terminations, meticulously documenting proceedings for audit and unemployment claims.Implemented progressive disciplinary measures, tailoring approaches to individual employee cases.Analyzed retention, turnover, and overtime data to identify trends and drive strategic HR improvements.Provided expert guidance on policy, legal compliance, and operational procedures to branch management and teams.Facilitated accurate and timely payroll processing through Winteam, enhancing weekly financial operations.Conducted internal audits of branch files to ensure adherence to state, federal laws, and company policies.Orchestrated Security Officer training programs, leveraging LMS for effective certification and development.Collaborated with corporate HR on FMLA, ADA, and various investigations, ensuring legal and policy compliance.

Glendale Heights, Il

Streamlined HR operations by implementing a robust PTO and attendance tracking system for a workforce exceeding 200 employees.Expertly managed financial administration by reconciling and processing expense reports and maintaining precise budget records.Enhanced document management efficiency for HR, Payroll, and other departments, ensuring compliance and organization of sensitive data.Played a key role in talent acquisition through conducting interviews, phone screenings, and refining recruitment processes.Developed critical HR materials, including job descriptions, policies, and standard operating procedures, to support organizational needs.Maintained optimal office functionality by overseeing the inventory of supplies for corporate and regional locations.Contributed to financial operations by assisting in the setup of QuickBooks and the accurate entry of invoice data.Orchestrated a successful company holiday event for 400+ attendees, managing logistics from catering to entertainment.