Mona Croan, Mba, Pmp Email & Phone Number

Orchestrated comprehensive, multi-faceted communication strategy across multiple constituent groups of associates, internal and external vendor partners, and leadership, inclusive of Town Hall, presentations, monthly communications, and skip-level meetings to ensure consistent and concise communication messaging for associates.Created and implemented Executive Operational Governance across COO Operational organization, shared partner, and International affiliate to enable cohesive Sr. Leadership strategy updates, trend identification, and decision-making to drive organization forward.Owned and established relationships among shared service partners, including Finance, Human Resources, IT, Executive offices, and International affiliate, to achieve COO budget, staffing and management, IT performance reporting, and transitioned 70% vendor resources to international affiliate.Orchestrated and implemented required SDLC delivery process changes (APD, Agile, Waterfall) for Commercial Execution & Delivery teams.Facilitated and supported rollout and implementation for Agile@ Anthem transformation. Led and managed Reporting team as Product Owner and engaged day-to-day enterprise resources across transformation teams to support implementation.Implemented standard processes and portfolio support operating model for Enterprise Excellence, including Planning & Execution Leads meeting, Resource Management planning, Quality / Metrics, KPI key metric reporting, and overall Enterprise Governance coordination for $400M+ portfolio.

Louisville, Kentucky Area

Managed Capital Expenditure budget and deferred labor reporting within 1% of annual budget.Orchestrated and facilitated annual portfolio planning, prioritization, and implementation for discretionary capital spending focused on corporate deliverables and resource capacity.Increased Executive Leadership Team confidence and dependence by 50%, instituting higher levels of Project Management financial and delivery accountability.

Implemented and facilitated enterprise end-to-end oversight of EPMO processes for mandates, migrations, and ICD-10 portfolio to identify and remove project risks and barriers.Cultivated and improved business and IT relationships, enabling open and honest communications.Led and facilitated initiatives to be delivered on time, on budget, and achieve return on investment thresholds and / or business value.

International Mba

Master Of Business Administration - Mba, Business Administration And Management, General