Mona Dhingra Email & Phone Number

Gaithersburg, Maryland, United States

• Developed and executed 500+ software test scripts for environments such as SIT, Regression and UAT
• Worked with performed integration testing to ensure the application functionality works as expected
• Uploaded 1100+ test cases to the following tools Ensemble, Excel and AFS Cloud to extensively to support my work
• Created 6600+ test data points and validated user admin roles to support the clients during hands-on training
• Provided support during the hands-on training for almost 1100 users by monitoring questions and assisting in hands-on exercises
• Handled 50+ walk-in tickets as well as 50+ backend tickets during Hypercare support in the production environment

Baltimore, Maryland, United States

• Analyzed business requirements and formulated 1100+ test plans/cases while collaborating with the development team to resolve defects
• Contributed to project status updates in Agile meetings such as scrum, defect triage, retrospective and iteration reviews which led to a 20% increase in sprint efficiency and improved issue resolution, contributing to.
• Successfully executed functional, integration, system, regression, production, maintenance and end to end testing with a high test coverage which contributed to a reduction in post-releases issues by 30%
• Extensively utilized SQL to retrieve the data from the database for performing data validations and comparison in regression testing which streamlined the testing process and reduced testing time.
• Thoroughly verified different formats of outbound/inbound extracts including CSV, XML, Delimited and this accurate verification process ensured data integrity and compatibility, leading to a more robust system and a.
• Actively supported UAT releases on a quarterly basis as well as created a comprehensive UAT testing guide which had tailored test data on client requests which helped improve testing efficiency and client satisfaction

Tysons Corner, Virginia, United States

• Conducted manual API testing utilizing SOAP UI for web services, ensuring rigorous verification and validation of request and response
• Performed API Testing with Postman and automated these tests using Java REST-Assured library enhancing efficiency and reliability
• Created the test data using XML Spy in XML/JSON format and made the required modifications that helped with backend testing
• Expertise in the Agile development cycle, effectively and timely delivering within 2-3 week sprints which contributed to improved project efficiency and timely milestones

Bachelor Of Education - Bed, Elementary Education And Teaching

Bachelor Of Arts - Ba, Liberal Arts And Sciences/Liberal Studies