A seasoned professional with an established track record in ICT, training, student administration & management, records management, examinations administration. Proven track record in leadership, business process optimisation & improvement, change management, process and people management. Good strategic appreciation and vision, self-driven and self-reliant with ability to work under minimal supervision, exemplary leadership with the ability to manage performance and motivate staff (individual or team). Influential, collaborative & comfortable working with colleagues from different departments and levels due to good interpersonal skills. Excellent client oriented approach that promotes patience, attention and clear feedback to ease interaction and understanding. Agile, flexible and quick to adapt.KEY SKILLS AND COMPETENCIES Technical • Experience in IT architecture and infrastructure.• AWS Cloud and on-premise environments.• Agile SCRUM project management• Experience in planning / mobilization / initiation of IT solutions.• Structured/Unstructured Data Analytics (Dashboards, Crystal Reports, XML, CSV).• Interaction Design – UI/UX. • Knowledge of System Programming (Visual C#, Visual Basic, C++, ASP.NET, HTML, JavaScript, Python).• IP Routing.• Adept in Microsoft Office Suite, especially MS Excel, MS Access & MS Project. Management • Ability to think, forecast, with a maturing strategical appreciation and vision. • Ability to lead, motivate and develop people in a team environment. • Ability to prioritise tasks, workloads, identify problem areas, delegate and execute solutions in order of importance and within deadlines. • Ability to communicate & interact with staff from different departments & levels. • Decisive in ensuring staff adherence to best practices, discipline and standards. • Ability to develop and manage departmental budget.