Mona Lamb Email & Phone Number

I joined Insurance Office of America (IOA) in August of 2024, bringing over 12 years of experience in customer service, with a specialized focus on management. My career path has been marked by a commitment to understanding my clients' unique risks and needs.Before transitioning to IOA, I honed my skills in the financial industry as a Branch Manager at Wells Fargo, where I worked extensively with individuals and small businesses, developing a strong foundation in risk management and client relations. My background as a D1 student-athlete in college has deeply influenced my understanding of the sports world, giving me firsthand insight into the challenges and needs faced by athletes and sports organizations. This experience allows me to relate to my clients on a personal level, ensuring that I provide tailored insurance solutions that truly meet their needs.At IOA, I am dedicated to delivering a client-focused approach where transparency, communication, and customized service are paramount. My clients experience a partnership that is built on trust, with a deep commitment to protecting their assets and helping them navigate the complexities of insurance in the sports and entertainment sectors.Specializing in sports and entertainment insurance, I offer expertise in areas such as secondary sports accident and sports association program management. With over 50 years of combined experience, my team has successfully worked with a range of clients, from individual athletes to large professional sports organizations, ensuring they have the right coverage to protect their interests.I hold a degree in Business Administration with an emphasis in Management from Black Hills State University, further strengthening my ability to serve clients in this dynamic and fast-paced industry.My approach is always proactive. I strive to stay ahead of industry trends to offer my clients the best possible advice and coverage options.