Data Architect
Led 24/7 ETL Production Team: Managed team operations, ensuring data quality and reliability across various client interfaces.Data Requirement Analysis & Client Interaction: Specialized in gathering requirements, client communication, and securing data through development and testing.Practical Process Development: Hands-on experience in developing and testing ETL processes.High-Volume Ticket Handling: Resolved over 200+ tickets weekly, focusing on data quality and issue resolution.SLA & KPI Compliance: Ensured adherence to SLOs, SLAs, and KPIs; implemented corrective actions and RCA for data outliers.Innovation & Automation: Spearheaded new techniques and impactful automations; actively involved in projects like MSR, WSR, SIP, and risk management.Sustainability Initiatives: Contributed to reducing carbon footprint in the project area through sustainable practices.Leadership & Development: Developed dashboards and visualizations for senior management; led people development initiatives and mentored teams.Mentorship & Engagement: Mentored special needs individuals and organized virtual events to support mental health during the COVID-19 pandemic.