Monali Rakvi Email & Phone Number

Operations and admin related work in support department in relation to giving support to clientsHanding support team, customer service department and their escalationsPlanning to generate action plans for 100 Clubs software managementEnsure High Level of customer service

Mumbai

Monitoring team of 10-14 Executives and responsible for achieving the team sales and service target regular product training to sales team and as well as quality. Developing better relation with existing customers by catering their needs and requirements.Participate actively in branch sales, planning to generate action plans for meeting targets.Ensure High Level of customer service at branch and handling escalations at front end manage difficult customer situations.Ensure… Show more Monitoring team of 10-14 Executives and responsible for achieving the team sales and service target regular product training to sales team and as well as quality. Developing better relation with existing customers by catering their needs and requirements.Participate actively in branch sales, planning to generate action plans for meeting targets.Ensure High Level of customer service at branch and handling escalations at front end manage difficult customer situations.Ensure Compliance with internal and external guidelines and ensure minimal comments in audits and other inspections. Show less