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Monalisa Lima Email & Phone Number
Analista de Customer Success Sênior | Parceiros Estratégicos
at
Company Hero
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Analista de Customer Success Sênior | Parceiros Estratégicos
Location
São Paulo, São Paulo, Brazil
Company size
Who is Monalisa Lima? Overview
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Quick answer
Monalisa Lima is listed as Analista de Customer Success Sênior | Parceiros Estratégicos at Company Hero, a company with 205 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Monalisa Lima.
Monalisa Lima previously worked as Analista de Customer Experience Pleno at Company Hero and Analista de Customer Experience Júnior at Company Hero. Monalisa Lima holds Gestão Financeira from Estácio.
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Company Hero
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Profile bio
About Monalisa Lima
Graduate student in Accounting Sciences aspiring to Planning and Controlling. With 6 years of experience in administrative routines including customer service and performance results. Knowledge in tools such as Power Bi, Dashboard and ability in Excel and Word. Experiences in Sagres, PGA and SMART systems.
Listed skills include Atendimento Ao Cliente, Microsoft Office, Microsoft Word, Microsoft Excel, and 7 others.
Current workplace
Monalisa Lima's current company
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Company Hero
11 roles
Monalisa Lima work experience
A career timeline built from the work history available for this profile.
Analista De Customer Experience Pleno
CurrentMonitoramento, avaliação e aprimoramento da experiência do cliente em toda a jornada do cliente.Melhoria de Processos: Identificação de problemas e gargalos na jornada do cliente e colaboração com outras equipes para implementar melhorias e soluções.Comunicação: Compartilhamento de insights e descobertas com as partes interessadas, incluindo a equipe de.
Oct 2023 - Present
Analista De Customer Experience Júnior
CurrentResponsável por recebimento e análise de chamados abertos para acompanhamento e tratativas relacionadas ao financeiro;Realizar atendimento aos clientes via e-mails;Analisar relatórios de KPI's dos resultados dos serviços prestados dentro de um período;Follow Up de clientes.
Jan 2023 - Present
Assistente Administrativo
Suporte financeiro nível 1;Notificação de Correspondência;Alinhamento sobre as unidades;
May 2022 - Aug 2023
Quality Assistant
Acompanhamento diário da qualidade de produção; Monitoramento dos procedimentos implantados; Supervisão da equipe de produção quanto a comprimento de boas práticas; Responsável pela intermediação da qualidade das marcas própria; Envio de amostras para análise.
Nov 2021 - May 2022
Auxiliar Administrativo
Agendamento de entregas; Faturação de nota fiscal; Criação de indicadores de produção Relatório de faturamento mensal; Apoio ao Rh com documentações; Escrituração de notas fiscais; Envio de dados para e-social; Auxilio na admissão de funcionários.
Sep 2020 - Nov 2021
Agente De Atendimento
Desligamento devido a crise do COVID-19 no Brasil.
Mar 2020 - Apr 2020
Auxiliar De Atendimento
Atendimento presencial de demandas acadêmicas e financeira;responsável pela base de retenção de clientes; Atendimento presencial aos estudantes veteranos; Contratação Prouni, FIES e Pravaler; Tratativas de demandas acadêmicas e financeiras; Lançamento de malote/arquivo.
Dec 2018 - Jan 2020
Secretária Executivo
Decorar Parede
Organização de agenda;Planilha de custos;Contato presencial e telefônico com fornecedores;Marcação de visitas para medição;
Sep 2016 - Dec 2016
Recepcionista
Marcação de consulta pelo SUS LIFE;Organização de chaves de exames;Separação de fichas para consultas.
Dec 2014 - Mar 2015
Auxiliar Administrativo
Acesso sistema SMART;Separação de Prontuário;Protocolo de recebimento de exames;Arquivo de documentos;Entrega de exames;Preparação de planilhas de controles de protocolos.
Apr 2013 - Nov 2014
Team & coworkers
Colleagues at Company Hero
Other employees you can reach at companyhero.com. View company contacts for 205 employees →
RG
Ricardo Geraldo
Colleague at Company HeroSão Paulo, São Paulo, Brazil, Brazil
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AF
Amanda Fran
Colleague at Company HeroSão Paulo, Brazil, Brazil
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DM
David Mensah
Colleague at Company HeroAccra, Greater Accra Region, Ghana, Ghana
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GF
Giorgio Frigotto Lovatel
Colleague at Company HeroFlorianópolis, Santa Catarina, Brazil, Brazil
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BC
Bruna Cristina Lima
Colleague at Company HeroRecife, Pernambuco, Brazil, Brazil
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MM
Michael Moreira
Colleague at Company HeroSão Paulo, São Paulo, Brazil, Brazil
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LH
Luiz Henrique Estrela Lopes
Colleague at Company HeroJoão Pessoa, Paraíba, Brazil, Brazil
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KF
Kelly Fernandes
Colleague at Company HeroGreater São Paulo Area, Brazil
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AS
Archana Saket
Colleague at Company HeroDelhi, India, India
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RK
Raquel Kwok Pereira
Colleague at Company HeroSão Paulo, Brazil, Brazil
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Ricardo Geraldo
Colleague at Company HeroSão Paulo, São Paulo, Brazil, Brazil
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AF
Amanda Fran
Colleague at Company HeroSão Paulo, Brazil, Brazil
View →
DM
David Mensah
Colleague at Company HeroAccra, Greater Accra Region, Ghana, Ghana
View →
GF
Giorgio Frigotto Lovatel
Colleague at Company HeroFlorianópolis, Santa Catarina, Brazil, Brazil
View →
BC
Bruna Cristina Lima
Colleague at Company HeroRecife, Pernambuco, Brazil, Brazil
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MM
Michael Moreira
Colleague at Company HeroSão Paulo, São Paulo, Brazil, Brazil
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LH
Luiz Henrique Estrela Lopes
Colleague at Company HeroJoão Pessoa, Paraíba, Brazil, Brazil
View →
KF
Kelly Fernandes
Colleague at Company HeroGreater São Paulo Area, Brazil
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AS
Archana Saket
Colleague at Company HeroDelhi, India, India
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RK
Raquel Kwok Pereira
Colleague at Company HeroSão Paulo, Brazil, Brazil
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3 education records
Monalisa Lima education
Gestão Financeira
Técnico, Petróleo E Gás, 8.9
Graduação, Engenharia De Produção
FAQ
Frequently asked questions about Monalisa Lima
Quick answers generated from the profile data available on this page.
What company does Monalisa Lima work for?
Monalisa Lima works for Company Hero.
What is Monalisa Lima's role at Company Hero?
Monalisa Lima is listed as Analista de Customer Success Sênior | Parceiros Estratégicos at Company Hero.
Where is Monalisa Lima based?
Monalisa Lima is based in São Paulo, São Paulo, Brazil while working with Company Hero.
What companies has Monalisa Lima worked for?
Monalisa Lima has worked for Company Hero, Manolinho Gãos Selecionados, Manolinho Grãos Selecionados, Casa Pia Colégio Orfãos S Joaquim, and Universidade Salvador.
Who are Monalisa Lima's colleagues at Company Hero?
Monalisa Lima's colleagues at Company Hero include Ricardo Geraldo, Amanda Fran, David Mensah, Giorgio Frigotto Lovatel, and Bruna Cristina Lima.
How can I contact Monalisa Lima?
You can use AeroLeads to view verified contact signals for Monalisa Lima at Company Hero, including work email, phone, and LinkedIn data when available.
What schools did Monalisa Lima attend?
Monalisa Lima holds Gestão Financeira from Estácio.
What skills is Monalisa Lima known for?
Monalisa Lima is listed with skills including Atendimento Ao Cliente, Microsoft Office, Microsoft Word, Microsoft Excel, Oil And Gas, Pesquisa, Arquivamento, and Microsoft Powerpoint.
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