Monalisa Muduli Email & Phone Number

Cuttack, Od, In

Pune, Mh, In

Delhi, India

As a dedicated Network Support Engineer with three years of hands-on experience, I have honed my skills in designing, implementing, and managing robust network infrastructures. My career has been driven by a passion for technology and a commitment to ensuring seamless connectivity for end-users.Key Achievements and Responsibilities:Network Troubleshooting & Support: Excelled in diagnosing and resolving network issues, including hardware malfunctions, software conflicts, and connectivity problems. My proactive approach has significantly reduced downtime and improved overall network performance.Infrastructure Management: Assisted in the deployment and configuration of network devices such as routers, switches, and firewalls. Ensured that network configurations met organizational standards and best practices for security and efficiency.Performance Optimization: Conducted regular network performance assessments and implemented optimization strategies. This involved monitoring traffic, analyzing performance metrics, and making adjustments to enhance speed and reliability.User Support & Training: Provided comprehensive support to end-users, addressing technical inquiries and resolving connectivity issues. Developed and delivered training sessions to educate users on best practices and new technologies.Documentation & Reporting: Maintained detailed records of network configurations, changes, and incidents. Prepared reports and documentation to track progress, support troubleshooting efforts, and comply with internal and external audit requirements.Technical Skills:Networking Protocols: Proficient in TCP/IP, DNS, DHCP, and VPN technologies.Hardware & Software: Experience with Cisco, Juniper, and other networking equipment, as well as network management tools like SolarWinds and Wireshark.Security Practices: Knowledgeable in network security principles, including firewall configurations,

Delhi, India

1. As a network support Engineer, I used to work on ISP management , switch , router and wireless device (configuration with troubleshooting L1 and L2 level). 2.experience in network switching and routing product like cisco devices.3 knowledge and experience with inter network routing and underlay networking .4. knowledge and experience in large and small network set-up.5. experience in configur router and switch and wireless device (access points )in cisco with diff routing (rip,ospf,eigrp,bgp,mpls)and switching protocol(vlan,stp,rstp,intervlan,vtp,port past).6. hand on experience to troubleshoot lan issue on end devices 7. hand on experience on troubleshootin the router and switch related issue .8. basic knowledge on fortigate fairwall.9. monitoring network device by networking tool.