Monalisa Muduli Email & Phone Number

As a dedicated Network Support Engineer with three years of hands-on experience, I have honed my skills in designing, implementing, and managing robust network infrastructures. My career has been driven by a passion for technology and a commitment to ensuring seamless connectivity for end-users.Key Achievements and Responsibilities:Network Troubleshooting & Support: Excelled in diagnosing and resolving network issues, including hardware malfunctions, software conflicts, and connectivity problems. My proactive approach has significantly reduced downtime and improved overall network performance.Infrastructure Management: Assisted in the deployment and configuration of network devices such as routers, switches, and firewalls. Ensured that network configurations met organizational standards and best practices for security and efficiency.Performance Optimization: Conducted regular network performance assessments and implemented optimization strategies. This involved monitoring traffic, analyzing performance metrics, and making adjustments to enhance speed and reliability.User Support & Training: Provided comprehensive support to end-users, addressing technical inquiries and resolving connectivity issues. Developed and delivered training sessions to educate users on best practices and new technologies.Documentation & Reporting: Maintained detailed records of network configurations, changes, and incidents. Prepared reports and documentation to track progress, support troubleshooting efforts, and comply with internal and external audit requirements.Collaboration & Teamwork: Worked closely with IT teams and external vendors to ensure alignment on network-related projects and initiatives. My collaborative approach has been instrumental in driving successful project outcomes and maintaining strong professional relationships.Technical Skills:Networking Protocols: Proficient in TCP/IP, DNS, DHCP, and VPN technologies.Hardware & Software: Experience with Cisco, Juniper, and other networking equipment, as well as network management tools like SolarWinds and Wireshark.Security Practices: Knowledgeable in network security principles, including firewall configurations, intrusion detection/prevention systems (IDS/IPS), and secure network design.Professional Development:As I continue to grow in my career, I am eager to take on new challenges and expand my expertise in network engineering. I am particularly interested in opportunities that involve advanced network design, security enhancements, and innovative technology solutions.

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  Utkal University

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