Monal Shah Email & Phone Number

Proactive and adaptable Intelligent Automation (IA) leader driving strategic automation transformation initiatives to enable real world value & ROI realization as defined by business use-cases. Secured $10M+ in operational efficiency gains by spearheading 60+ automation initiatives over 5 years.Constructed enduring relationships through cross-functional collaboration with global stakeholders in a multinational and multicultural business environment to shape robust IA engagement strategy, business case and benefits confirmation, investments, IA roadmap development and prioritization, and execute IA implementations that drove end-user excitement and propelled the usage and adoption of Intelligent Automation technologies. Recognized for engaging with cross-functional stakeholders to generate high quality success plans that are inclusive of customer goals, milestones, risks, and metrics while analyzing regulatory compliance to ensure governance of complex Intelligent Automation deployments in large organizations.As Intelligent Automation COE Lead, I have - • Optimized IA COE performance through improvements to the operating model, governance structure and resource utilization.• Lead IA ideation and discovery, managed end-to-end engagement and delivery pipeline of IA use cases across lines of business.• Improved the Plan, Build and Run functions of IA Practice.• Transitioned IA delivery to performance measurement and continuous improvement (measure and sustain).• Performed IA and Digital Workforce financial tracking and management including capital and expense projections, maintained a comprehensive spending plan for IA technologies, including breakdowns by business units, and spend type (CAPEX and OPEX) over a 5-year period.• Demonstrated customer focus through meaningful partnerships with business technology organizations, keeping appropriate engagement level throughout customer’s automation journey to improve business performance and building the right capabilities for desired automation outcomes. Competencies:Intelligent Automation (IA) transformation • Intelligent Automation Adoption and Scaling • COE Operations & Governance • Strategic Planning • Demand Management (Intake and Fit Assessment) • Engagement Management • Delivery Management • Product Management • Automation Platform Lifecycle Management • Automation Lifecycle Management • Risk/Mitigation Management • Business Case Development and Value Proposition • Solution Design and Architecture • ROI Tracking and Realization • Capacity and Resource Management against Business priorities

Listed skills include Sharepoint, Enterprise Content Management, Documentum, Project Management, and 19 others.