Monamee Ishika Email & Phone Number

Toronto, Ontario, Canada

Successfully leading a team with focus on optimizing program operations, enhancing cross-border collaboration, delivering dedicated support to an increasing number of clients each year. By maintaining strategic communication with partner organizations nationwide, significantly boosted collaboration and engagement. The role involves implementing strategic initiatives, including pilot projects that help to streamline operations, and achieve efficiency improvements.

Toronto, Ontario, Canada

● Led initiatives for continuous process improvement in program execution, managing existing protocols and developing new ones.● Developed critical processes and tools- including program work plans, trackers, timelines, and communication schedules- to optimize program implementation efficiency.● Collaborated with the program manager to craft and execute program materials and communication pieces, ensuring alignment with strategic objectives.● Constructed the evaluation framework for the program, conducted data analysis and prepared an outcome report.

Toronto, Ontario, Canada

TRIEC creates and champions solutions with the vision for a Greater Toronto Area that prospers by fully engaging the contributions of immigrant professionals.

Edinburgh North, South Australia, Australia

● Provided individualized support to clients from migrant and refugee backgrounds to help improve their employment situation and mental wellbeing. ● Identified barriers to employment and assisted clients with such matters as job readiness skills, job search strategies, writing résumés and preparing for job interviews● Collected labor market information for clients regarding job openings, entry and skill requirements and other occupational information.● Managed and executed an internal small-scale project to update the program process framework.● Prepared and submitted funding and grant applications and proposals for the advancement of the project in coming years.● Prepared and delivered presentations at community information sessions, employer organizations and for potential clients.

Adelaide, Australia

Adelaide, Australia

● Supported the project manager in developing and executing multiple collaborative projects within different schools and units. ● Assisted with recruitment of volunteers and third-party resource providers. ● Supported the volunteers and student staff in the projects as direct report.● Developed and coordinated resource management process, stakeholder engagement process, work plans to achieve the program outcomes. ● Supported in development and implementation of quality assurance process for student transition projects.

Adelaide, Australia

Peer Assisted Study Sessions (PASS) originated in the USA, is an international program, delivered in dozens of countries around the world. PASS is a voluntary academic assistance program that utilizes peer-led group study to help students succeed in traditionally difficult subjects or those that are perceived as difficult by students. In tutorials, Lecturers or Tutors typically cover a set of work and assessments, whereas each PASS session has an agenda determined by the PASS Leader and the attending students for that week.PASS Leaders serve as peer facilitators for PASS sessions. This role requires PASSLeaders to be familiar with the subject outline and weekly content being covered by the Coordinator/ Lecturer/ Tutors. The PASS Leader’s role is to model and encourage effective study behaviour. To form the basis of their PASS sessions, PASS Leaders combine specific study skills with key course content, integrating what to learn with how to learn.Source: PASS Leader Manual 2015, Part 1 by National Centre or PASS & UWO, Australia

Adelaide, Australia

Provided effective customer service as the first point of contact for visitors to the unit, ensured exceptional service and maintained detailed records of communications. Additionally, collaborated with the management team to keep them informed about feedback, contributing to continuous improvement in service quality.

Adelaide, South Australia, Australia

Work placement to assist the supervisor in managing the Supply Chain issues in this start-up project.

Dhaka, Bangladesh

● Conducted comprehensive financial analysis and credit evaluations for loan applicants, ensuring sound investment decisions and minimizing risk.● Managed a diverse portfolio of personal and business accounts, providing tailored financial solutions to meet clients' needs.● Collaborated with senior management to prepare and submit detailed credit and loan applications, resulting in a high approval rate.● Assisted the Branch Manager in strategic planning and decision-making processes, including market research and competitor analysis.● Acted as the Branch Level Customer Service and Complaint Management Desk Officer, addressing and resolving complex customer issues efficiently.

Dhaka, Bngladesh

Research Associate under the project “Implementation of Monitoring and Evaluation (M&E) for IFC Bangladesh”

Executive Education, Venture Capital And Private Equity

The ISB - Venture Capital and Private Equity Programme is a 22-week Executive education certification developed by renowned ISB faculty.

Master’S Degree, Integrated Supply Chain Management, 6.31 ( Out Of 7.00)

Activities and Societies: USASA Student Board Memeber PASS Peer Leader Business Peer Mentor Community Connect (President) Bright Futures.

Master Of Business Administration (Mba), 3.70 (Out Of 4.00)

Activities and Societies: Coordinator of IBA Graduation committee, 2012- January, 2013 Member of the IBA Graduation, 2011 Publication.

Bachelor Of Business Administration (Bba), Marketing And Finance, 3.96 (Out Of 4.00)

Activities and Societies: Vice Chancellor’s Gold Medalist obtaining the highest CGPA among students receiving the degree of Bachelor.

Unite Leadership Program, Leadership

The core of the Leadership Program, UNITE, is a truly unique program and a once in a life-time opportunity to develop leadership skills.