Mona Patel Email and Phone Number
Currently working as a Client Success Manager with a demonstrated history and expertise in client support and training within SAAS organisations. Skilled in but not limited to, platform training, onboarding processes, proactive client outreach to build strong client relationships and account management. I hold a First Class Honours bachelor degree in Multimedia computing from University Of Westminster.
Agility Pr Solutions
View- Website:
- agilitypr.com
- Employees:
- 227
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Manager, Media Intelligence SolutionsAgility Pr SolutionsLondon, Gb -
Client Success MangerAgility Pr Solutions Jun 2019 - PresentLondon, England, United KingdomThe primary role of the Client Success Manager (CSM) is to be the product expert and optimise customer experience and help each client to achieve success with our subscription products in the media and communications markets. The CSM is responsible to provide a seamless onboarding experience for new clients by providing high-quality tailored training and hands-on platform assistance to clients throughout the partnership. Working from a list of assigned clients, the CSM is expected to devise strategies to maximise their success with Agility and build strong relationships with their portfolio of clients. -
Senior Client Success SpecialistAgility Pr Solutions Oct 2017 - Jun 2019- To deliver platform training to both external and internal stakeholders. - Track client platform usage to ensure they are utilising the tools and getting the most out of the product.- Conduct outreach calls to maximise client satisfaction, establish strong relationships and uncover any opportunities for growing the value of accounts (using Salesforce to log all activities). -
Product Support ConsultantPr Newswire Aug 2013 - Feb 2017London, United Kingdom -
Account ManagerCampaign Master Uk Ltd Nov 2010 - Apr 2013Harrow, United Kingdom -
Campaign DeveloperE-Dialog Dec 2009 - Apr 2010London, United Kingdom -
Email Marketing DeveloperAshurst Oct 2008 - Oct 2009 -
Email Marketing DeveloperSimmons & Simmons Sep 2007 - Sep 2008
Mona Patel Education Details
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Tattva Yoga ShalaYoga Teacher Training/Yoga Therapy -
University Of WestminsterFirst Class Honours
Frequently Asked Questions about Mona Patel
What company does Mona Patel work for?
Mona Patel works for Agility Pr Solutions
What is Mona Patel's role at the current company?
Mona Patel's current role is Manager, Media Intelligence Solutions.
What schools did Mona Patel attend?
Mona Patel attended Tattva Yoga Shala, University Of Westminster.
Who are Mona Patel's colleagues?
Mona Patel's colleagues are Jam Cabiles, Simone Ramtahal, Corey Brown, Lani Llaguno, Drew Harshaw, Irish May Templa, Jezel Rocero.
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Mona Patel
Corporate Reputation Management | Prweek Powerbook | Chair, Metro Bank Mbrace Network | Said Business School | Ambassador: Diversity Project & Reboot | Speaker For Schools | Trustee, Age Concern Epsom & EwellLondon Area, United Kingdom -
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