Mona Saade work email
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Mona Saade personal email
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Results-driven technology leader with extensive experience in end-to-end project management and platform implementation, specialising in enhancing operational efficiency and stakeholder engagement through innovative technology strategies. Skilled in leading cross-functional teams and managing complex projects with a focus on critical thinking and proactive problem resolution. Committed to building strong relationships with partners and vendors to optimise service delivery and support initiatives. Passionate about leveraging technology to create meaningful experiences for supporters and stakeholders alike.Key Achievements:• Successfully separated and implemented Microsoft Office 365, Box, and SpamTitan for Opportunity Australia, ensuring compliance and stakeholder engagement.• Project-managed the split of the MODX website and integrated the Raiser's Edge CRM, enhancing data management and supporter engagement.• Deployed a Human Resources Performance Management platform (ELMO), improving employee performance management processes.• Implemented a new payroll system (ADP), streamlining operations and involving key stakeholders.• Integrated a third-party fundraising platform (Raisely) with the website to optimise fundraising efforts.• Oversaw the implementation of Monday.com for project management and BAU tasks. • Developed a technology roadmap aligned with organisational goals for 2024-2026, promoting cross-functional collaboration.• Led cybersecurity initiatives to protect organisational data while keeping stakeholders informed.• Led the successful migration from IMIS to Raiser's Edge CRM, streamlining donor data management and enhancing fundraising efforts, resulting in improved stakeholder engagement and operational efficiency.• Awarded the Michael Page Major Player award within four months for outstanding performance and stakeholder engagement.
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Program AnalystLeading Edge GlobalSydney, Nsw, Au -
Technology And It Project ManagerOpportunity International Australia Jun 2016 - Oct 2024Sydney, New South Wales, AustraliaAs the I.T. leader for the Australian branch of Opportunity, I led strategic I.T. initiatives for a team of over 35 employees, overseeing the development of the I.T. roadmap aimed at enhancing operational efficiency and supporter engagement. Over the past year, I successfully transitioned Microsoft Office 365, SpamTitan, and Box from the global office in the U.S., collaborating closely with the IT Manager and external vendors to ensure a smooth and secure split. This strategic shift not only provided Opportunity Australia with internal real-time access and support but also laid the groundwork for upcoming cybersecurity initiatives and the planned rollout of Microsoft Teams in 2025, further strengthening the organisation's technological foundation. -
Crm ManagerNational Breast Cancer Foundation Jan 2012 - Jun 2016Sydney CbdAt the National Breast Cancer Foundation, I successfully project-managed the implementation of the Raiser's Edge CRM Supporter database, enhancing data management and supporter engagement. I led the deployment of an automated email marketing tool, enabling targeted communications with supporters. By streamlining processes through automation and establishing cross-functional collaboration, I improved workflow efficiency and data management across the organisation. I also provided expertise in operational data and fundraising strategies, contributing to informed decision-making and the successful delivery of data initiatives. -
Supporter Services And Crm CoordinatorGarvan Institute Of Medical Research Nov 2008 - Jan 2012Darlinghurst, Sydney NswI worked in the institute's fundraising arm, the Garvan Research Foundation (GRF). I contributed to enhancing organisational efficiency and supporter engagement. I collaborated on implementing the Netcommunity platform to improve user experience and transitioned payment processing for enhanced security. Additionally, I oversaw the Raiser's Edge Supporter Database, managed multiple fundraising programs, and implemented tracking methods for Supporter Services. My leadership in data management and team collaboration significantly improved operations and the experience for around 20,000 supporters. -
It Support AnalystMichael Page International Melbourne Feb 2000 - Oct 2005Melbourne CbdAs the I.T. Support Analyst at Michael Page in Melbourne, I earned the Major Player award within four months of starting. Despite not having a formal I.T. background, I successfully managed the Melbourne IT Service Desk. I provided Level 3 support across multiple locations, enhancing first-call resolution rates and building strong relationships with stakeholders. Key projects included rolling out a new global recruitment database, installing Active Directory, and upgrading systems to improve operational efficiency.
Mona Saade Skills
Mona Saade Education Details
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Diploma Of Project Management -
Change Management -
Dimension Data Learning SolutionsItil V3 Foundation Certificate -
WestpacLean Silver Belt -
International Institute Of Business AustraliaBusiness Analysis Book Of Knowledge -
St John Ambulance NswMental Health And Crisis Support -
Graduate Certificate Of Editing & Publishing -
Australian Writers' CentreCreative Writing -
Australian Writer'S CentreMemoirs, Biography Writing -
Melbourne Institute Of Massage TherapyDiploma Of Remedial Massage
Frequently Asked Questions about Mona Saade
What company does Mona Saade work for?
Mona Saade works for Leading Edge Global
What is Mona Saade's role at the current company?
Mona Saade's current role is Program Analyst.
What is Mona Saade's email address?
Mona Saade's email address is ms****@****ail.com
What schools did Mona Saade attend?
Mona Saade attended Australian Institute Of Management, Aim Education & Training, Dimension Data Learning Solutions, Westpac, International Institute Of Business Australia, St John Ambulance Nsw, University Of Technology Sydney, Australian Writers' Centre, Australian Writer's Centre, Melbourne Institute Of Massage Therapy.
What are some of Mona Saade's interests?
Mona Saade has interest in Health.
What skills is Mona Saade known for?
Mona Saade has skills like Databases, Database Administration, Training, Business Process Improvement, Business Analysis, Business Process, Crm, Writing, Data Entry, Troubleshooting, Strategic Planning, Crystal Reports.
Who are Mona Saade's colleagues?
Mona Saade's colleagues are Yu Tao, Elsa Pahnke.
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