Mona Zabihian Email & Phone Number

Snoqualmie, Washington

• Supported the hospital during major EHR system upgrades and transition from Centriq to Epic• Created various EHR reports for department directors and the hospital executive team.• Engaged clinical staff to identify process gaps and implement new workflows.• Collaborated with providers to customize note templates.• Tracked and resolved EHR technical support tickets for inpatient and outpatient departments.• Researched and audited patient records to resolve discrepancies and further streamline workflows.• Minimized operational impact with the informatics team to implement solutions for EHR issues.• Monitored Epic Chart deficiency work queues and delegated tasks to resolve related concerns.• Onboarded and trained hospital staff in Centriq EHR.

Snoqualmie, Washington, United States

• Assisted with the implementation of the Pharmacy 340B program at SVH.• Performed patient record audits to assure patient eligibility for the 340B medications.• Audited patient records to determine prescription is written from an eligible clinic or hospital location, by a covered entity provider, and the prescription is related to the care received at the covered entity documented in the EMR. • Implemented and maintained pharmacy compliance auditing and monitoring for the 340B drug pricing program.• Monitored indicators and respond to correct deficiencies and improve systems and processes.• Monitor for and follow-up on any identified variances or discrepancies.• Address compliance issues as identified. • Insure adherence to organizational policies, procedures, and regulatory requirements. • Monitored and audit compliance in-house and third-party systems. • Made recommendations on process improvements to ensure 340B compliance. • Reviewed OPA database on a regular basis to ensure child site list is accurate based on the Medicare Cost Report. • Maintained knowledge of changing rules and regulations.

Bellevue, Washington

• Administered medications to patients in accordance with their care plan.• Ensured proper storage and handling of medications for the med tech team.• Maintained inventory and cross-checked pharmacy delivered medications.• Provided help transitioning facility from paper charts to electronic charting.• Trained and mentored new medication technicians.

Snoqualmie, Washington

Bellevue

• Administered medications to patients in accordance with their care plan.• Ensured proper storage and handling of medications for the med tech team.• Maintained inventory and cross-checked pharmacy delivered medications.• Provided help transitioning facility from paper charts to electronic charting.• Trained and mentored new medication technicians.

• Assisted with all daily activities of living and maintained patient stability.• Enriched the safety of patients by promptly responding to their call requests. • Cared for patients’ physical health by taking their vital signs and triaging their concerns to the nurse manager.

Certificate Of Accomplishment, Healthcare Data Analytics

Bachelor'S Degree, Health Information Technology And Management

Activities and Societies: Phi Theta Kappa Honor Society

Associate Of Allied Health, Health Information/Medical Records Technology/Technician

Associate Of Arts And Sciences (A.A.S.), Health Information/Medical Records Administration/Administrator, 3.85

Activities and Societies: Bellevue College Invisible Children Club

Cna Certification

Hiigh School Diploma