Biswajit M

Biswajit M Email and Phone Number

Human Resources - WFM - INFC || Supply Chain @ Amazon
seattle, washington, united states
Biswajit M's Location
Bhubaneswar, Odisha, India, India
About Biswajit M

AboutI am a dedicated professional with extensive experience in High Volume Hiring, particularly in Amazon India Logistics Business. Managing teams across Eastern and Southern India, including Andhra Pradesh and Telangana, has honed my people management skills. Prior to Amazon, I excelled as a Senior Recruiting Lead at Trinity India Outsourcing, where I led a team of 8 to execute Volume and Niche Hiring for esteemed clients.Before my recruiting journey, I worked as a TSG Engineer, collaborating with various Bharti Airtel contact centers and other stakeholders to resolve customer service complaints related to data and VAS. In my leisure time, I enjoy exploring new places and savouring authentic countryside cuisine. I also relish discovering various online interests. My specialities include Recruiting, Blue Collar Training and Development, Program Management, Staff Development Programs, Performance and Development, People Management, Employee Relations & Engagement, and Stakeholder Management.

Biswajit M's Current Company Details
Amazon

Amazon

View
Human Resources - WFM - INFC || Supply Chain
seattle, washington, united states
Website:
amazon.com
Employees:
500669
Biswajit M Work Experience Details
  • Amazon
    Human Resources - Wfm - Infc
    Amazon Apr 2023 - Present
    Manesar, Haryana, India
  • Amazon
    Hr - Workforce Staffing (Insc)
    Amazon Mar 2022 - Apr 2023
    Bhubaneswar, Orissa, India
  • Amazon
    Hr - High Volume Hiring - East & South Zone
    Amazon Jan 2020 - Mar 2022
    Guwahati Area, India
  • Amazon
    Hr - High Volume Hiring - North Zone
    Amazon Jul 2017 - Jan 2020
    Gautam Buddha Nagar, Uttar Pradesh, India
  • Trinity India Outsourcing
    Key Account Manager
    Trinity India Outsourcing Jan 2013 - Jun 2017
    New Delhi Area, India
  • Airtel
    Tsg Engineer
    Airtel Oct 2010 - Dec 2012
    Guwahati Area, India
    To handle all 1st level escalations of clients.To analyze & maintain reports as per client’s requirement.Implement solutions and ensure documentation with Maintaining Daily/Weekly/Monthly Reports & Dashboards.To ensure that client’s KPI’s are met.Managing customer response & escalations for the respective Circle by co-operating with Drive Test Engineer or Site Engineers and RF (Radio Frequency) personnel.Troubleshooting Complaints resolved by analyzing subscriber-active-profile in switch by issuing commands through OSS (Citrix Server) and solving / guiding them accordingly and ensuring that issues can be resolved at First Attempt.Both reactive and proactive approaches to clients’ issues for diagnosis and resolution of maintenance issues.Ensure adherence to defined procedures.Co-ordinate with NOC (Network Operation Centre) Level 3 and Level 4 team until resolution of customer complaints.Escalate complaints based on defined timeliness.Update Trouble ticket logs on regular basis. Update help desk Trouble ticket, and perform ticket follow-ups and ticket closure.Follow up with the teams
  • Compu Tech College
    Direct Sale Executive
    Compu Tech College Feb 2009 - Mar 2010
    Tinsukia Area, India
    Generating quality leads that result in salesTaking care of all the marketing related activities.Generating Admissions.Visiting Schools for Presentations.Counseling Students and Parents.Doing market analysis.Branding promotions.Developing sales strategies, meeting sales targets.Attending exhibitions and other seminars activities.Visiting scheduled appointment for effective demo delivery and generating leads through cold visits.Conducting Events, Open Houses and Promotional plans.

Biswajit M Education Details

Frequently Asked Questions about Biswajit M

What company does Biswajit M work for?

Biswajit M works for Amazon

What is Biswajit M's role at the current company?

Biswajit M's current role is Human Resources - WFM - INFC || Supply Chain.

What schools did Biswajit M attend?

Biswajit M attended Sikkim Manipal University - Distance Education, Edith Douglas School, Mariani College.

Who are Biswajit M's colleagues?

Biswajit M's colleagues are Karthika V S, Kerisha Bailey, Md Shibbir Ahmed, Marcello Carta, Sufiyan Khan, Adith Charlie, Brianne Forney.

Not the Biswajit M you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.