Using GNC concept of customer service to help client achieve their goal.Educate customer on new product and benefit of using such product.Assist in unloading new stock, signing for order and checking products validity.Ensure that every members of the team are familiar with and be able to perform all store opening and closing policies.Ensure that the store is clean, product properly merchandize on the shelves.Review team performance, store profitability assessment and… Show more Using GNC concept of customer service to help client achieve their goal.Educate customer on new product and benefit of using such product.Assist in unloading new stock, signing for order and checking products validity.Ensure that every members of the team are familiar with and be able to perform all store opening and closing policies.Ensure that the store is clean, product properly merchandize on the shelves.Review team performance, store profitability assessment and recommend improvement. Conduct market research to find out answers about customer requirements and current trends.Respond to incoming mails and phone enquires.Maintain and develop relationships with existing customers in persons and via phone calls and emails.Brainstorm and develop ideas for creative marketing campaigns.Resolve any issues or complain from customers and act as a link between customers and internal teams.Advise on forthcoming product developments and discuss on special promotions. Collaborating very closely with teams from other department/branches so as to assist in meeting customer needs. Show less