Highly organized, goal oriented, and dedicated Senior Financial Coach and Financial Literacy Educator, armed with 14 years of non-profit and case management experience. I demonstrate competence in assessing clients’ financial goals and developing action plans and providing tools, resources, and accountability to accomplish their goals improving their financial stability. As a Financial Literacy Educator I create and facilitate financial presentation to help enhance individuals' knowledge base in various financial literacy topics. In addition, 22 years of excellent customer service experience, strong organizational skills, and communication skills with the ability to independently plan and direct business affairs. Highly proficient in assessing needs, weaknesses in logistic processes, generating options, and implementing solutions improving effectiveness and efficiency.CORE COMPETENCIES: " Administrative Support" Customer Service" Database Management" Data entry with accuracy and efficiency" File Maintenance and Confidentiality" Experienced with Microsoft Office Word, Excel, Power Point, and SharePoint." High PC proficiency and the ability to learn new proprietary software systems quickly. " Creative problem solving in both independent and collaborative work environments.
Listed skills include Case Management, Social Services, Non Profits, Nonprofits, and 22 others.