Moneh Sacluti

Moneh Sacluti Email and Phone Number

Communications | Project Management | Robotic Process Automation | Customer Service | Leadership @ Harley and Sons
Moneh Sacluti's Location
Metro Manila, National Capital Region, Philippines, Philippines
About Moneh Sacluti

Moneh Sacluti is a Communications | Project Management | Robotic Process Automation | Customer Service | Leadership at Harley and Sons. They possess expertise in social media marketing, leadership, training, management, coaching and 31 more skills. They is proficient in Filipino and English.

Moneh Sacluti's Current Company Details
Harley and Sons

Harley And Sons

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Communications | Project Management | Robotic Process Automation | Customer Service | Leadership
Moneh Sacluti Work Experience Details
  • Harley And Sons
    Business Support Manager
    Harley And Sons Apr 2019 - Present
    Australia
  • Teleport Business Tech Solutions, Inc. / Champion Services
    Automations Developer
    Teleport Business Tech Solutions, Inc. / Champion Services Jun 2017 - Dec 2018
    Quezon City
    • Created, developed and maintained Automated Solutions using the NICE Robotic Process Automation (RPA) application• Defined Process Maps according to business requirements• Supported existing processes and implemented change requirements according to business demands• Conducted UAT which includes planning, scheduling and documentation• Created progress reports and presentations for the stakeholders and executives• Collaborated with other teams and stakeholders to identify and meet automation needs• Served as SME for the technical aspect of the system and ensure that best practices are being followed
  • Teleport Business Tech Solutions, Inc. / Champion Services
    Communications And Content Coordinator
    Teleport Business Tech Solutions, Inc. / Champion Services 2013 - 2017
    • Created and delivered content for employee communication channels including organizational announcements, changes and updates in internal processes, company events and other project-specific communication projects as needed• Provided leadership in developing innovative strategies for delivering effective employee communications globally• Monitored and updated communication materials and messaging guides including communication plans, fact sheets, calendars and reports• Served as a trusted communications partner for leaders, stakeholders, Marketing and executives• Developed targeted communication strategies and techniques that drove employee awareness and engagement• Provided messaging guidance and tools to the frontline staff• Provided consistent and in-depth reporting on the performance and issues across all communication channels• Analyzed internal processes to identify gaps and evaluate potential solutions• Assisted in developing process improvements to ensure compliance with company standards and procedures• Managed projects through design, evaluation, test and implementation
  • Bodog Nation
    Supervisor
    Bodog Nation 2010 - 2013
    • Wrote and delivered performance evaluations for agents• Assisted the manager with any disciplinary communication, decisions and actions when required• Responsible for team performance to attain department KPI’s• Conducted regular coaching sessions• Conducted training to agents, senior agents and supervisors• Participated in interviewing and recruiting agents• Handled escalated issues from customers including escalated calls• Provided assistance to agents for customer concerns

Moneh Sacluti Skills

Social Media Marketing Leadership Training Management Coaching Customer Service Microsoft Office Team Management Team Leadership Performance Management Project Management Interviewing Team Building Microsoft Excel Customer Relationship Management Nice Rpa Robotic Process Automation Internal And External Communications Content Management Jira Html Cascading Style Sheets Web Development Content Development Marketing Leadership Development Research Customer Service Operations Global Customer Service Global Communications Corporate Communications People Management Strategic Planning Online Gaming Online Gambling Online Casino

Moneh Sacluti Education Details

  • Up Information Technology Development Center - Diliman
    Up Information Technology Development Center - Diliman
    Web Development Using Html And Css
  • University Of The Philippines - Diliman
    University Of The Philippines - Diliman
    Interior Design

Frequently Asked Questions about Moneh Sacluti

What company does Moneh Sacluti work for?

Moneh Sacluti works for Harley And Sons

What is Moneh Sacluti's role at the current company?

Moneh Sacluti's current role is Communications | Project Management | Robotic Process Automation | Customer Service | Leadership.

What schools did Moneh Sacluti attend?

Moneh Sacluti attended Up Information Technology Development Center - Diliman, University Of The Philippines - Diliman.

What skills is Moneh Sacluti known for?

Moneh Sacluti has skills like Social Media Marketing, Leadership, Training, Management, Coaching, Customer Service, Microsoft Office, Team Management, Team Leadership, Performance Management, Project Management, Interviewing.

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