Monem Basal Email & Phone Number

Orrville, Ohio, United States

●Design, develop, and implement software bots using Blue Prism, to work alongsidehumans to enhance business process efficiency.●Create automation solutions for different Business Applications (Windows based,Browser based).●Manage capturing of process requirements, technical documents, and identifyingopportunities for process optimization.●Lead initial process analysis, opportunity assessment, prioritization and shortlisting ofprocesses for automation, coordinate reviews within COE and across business functions.

Cincinnati, Ohio

Data uploader ●Fulfill the EDM (Enterprise Data Management) team user’s requests for creating and/or modifying XML templates to map it to an Oracle DB and create and alter Oracle SQL tables on the requested environment. ●Create new users, and grant access to current users to the requested template(s). ●Troubleshoot any server-side related problems on the Unix server.Robotics Process Automation - UiPath ●Manage and monitor the Orchestrator and Kibana for the Dev & Prod environments. ●Configure and prepare Windows Server 2012 VMs according to the robot’s requirements, and install and configure the client tools required. ●Work closely with the developers to deploy the robots to the development environment for testing and confirming the functionality of the robots before moving them to the production environment. ●Troubleshoot any issues with the robots whether it is a server, or process issue. ●Manage the VM allocation for existing and new developers. ●Configure New Relic for resources monitoring and management. ●Installation and configuration of Elasticsearch and Kibana.

Monroe, Louisiana

- Coordinator and Primary PASE (Production Application Support Engineer) for 2 .NET applications hosted on IIS on Windows server 2008 R2 for the CenturyLink Account.- Manage the annual DR Plan (Disaster Recovery) and the Share Point platform. - Responsible for keeping the applications running and healthy 24/7 while backing up the off-shore team during the on-shore hours with 111 .NET applications in production in the stacked environment for CenturyLink.- Engage in SWAT calls, applications deployment, and applications maintenance and fail-over testing.

Lafayette, Louisiana

- Work closely with the community assistant staff to maintain a business-like atmosphere in the lobby area at all times.- Answering residents questions and provide them with accurate information. - Responsible to for writing all information in the logbook when a resident checks in a visitor for open house hours.

Bachelor Of Business Administration (B.B.A.), Management Information Systems

Activities and Societies: Lambda Chi Alpha Fraternity

Associate Of Arts In Business Administration, Business

Education record