Monesia Edwards Email & Phone Number

Yonkers, Ny, Us

South Salem, New York, United States

• Spearheaded operational improvements resulting in a 20% increase in resident satisfaction, measured through surveys and feedback.• Conducted comprehensive fact-finding, identifying, and resolving operational inefficiencies, leading to a 25% reduction in service response times.• Collaborated with management to develop and execute program strategies, achieving a 15% improvement in overall program efficiency as measured by key performance indicators (KPIs).

United States

• Delivered compassionate care to residents, showcasing exceptional interpersonal and communication skills, resulting in a 95% positive feedback rating.• Implemented and meticulously monitored care plans for [X] residents, resulting in a 30% decrease in health-related incidents.• Developed and delivered engaging presentations on wellness initiatives, contributing to a 30% increase in resident engagement, tracked through participation metrics.

United States

• Assisted oral surgeons in various procedures with meticulous attention to detail.• Managed patient appointments, ensuring a seamless patient experience and contributing to a 95% patient satisfaction rate.• Maintained a sterile surgical environment, achieving a 100% compliance rate with safety protocols.

United States

• Processed financial transactions accurately and efficiently, maintaining a perfect record with zero discrepancies, as audited through weekly reconciliation.• Demonstrated exceptional customer service skills, resolving issues promptly and ensuring 100% customer satisfaction, measured through customer feedback surveys.• Utilized basic budgetary and financial management principles in day-to-day operations, resulting in a 15% reduction in transaction processing time, tracked through time-tracking systems.

Davenport, Florida, United States

• Offered expert product knowledge and recommendations, ensuring a positive shopping experience.• Demonstrated expertise in hardlines products, including electronics, appliances, and home goods.• Implemented visually appealing displays, adhering to Target's merchandising standards.• Collaborated with the team to restock shelves, update pricing, and maintain an organized and customer-friendly department.

Education record

High School Diploma, General Studies