Monet Henson Email & Phone Number

Houston, Texas, United States

• Takes ownership of obtaining, reviewing and assembling customer documentation in a timely manner •Communicate across several departments to ensure proper details •Understanding government requirements, procedures, and protocols •Manage data across several servers

Missouri City, Texas, United States

Houston, Texas, United States

• Examines and conducts issuance or denial of vehicle titles and registration renewals • Processes vehicle titles and registration in the RTS automated system • Tabulates RTS reports to monetary collections daily• Discloses timely, professional, and accurate information to customers via telephone and email• Functions effectively in team-oriented environment with concurrent assignments• Organize records with Microsoft Suite

Houston, Texas, United States

• Demonstrated customer service support by expressing knowledge with product selection • Completed a variety of mail processing tasks • Maintained appearance of store by arranging and replenishing displays and merchandise racks

Houston, Texas, United States

• Modified policies to best meet the needs of insured to acquire and retain profitable business • Maintained up-to-date records on company database • Corresponded with other departments to ensure timely collection of premiums

San Marcos, Texas, United States

• Oversaw 123 residents by responding to complaints, requests, and emergencies• Submitted quarterly and monthly reports on violations, personal growth of residents, and student organization• Planned, fundraised, prepared, promoted, organized, and implemented resident events• Advised student organization • Facilitated emotional resolutions between residents • Educated co-workers on crisis management procedures and security protocols for resident safety • Managed and administrated front desk operations• Audited inventory of keys, equipment, and supplies

Round Rock, Texas, United States

Developed Growth Plan for new Entrepreneurs Business VenturesPresented to a Business Plan to BankerRecommended new Entrepreneurs develop Business Plan to fit Target MarketInteracted directly with clients listening to concerns and recommend services to best meet their needs

Austin, Texas Area

• Coached incoming first-year students on their transition from high school • Reminded students of monthly deadlines• Utilized social platform to engage students• Organized and maintained a Salesforce account with monthly one-on-one peer guidance geared to personalized needs• Escorted students to the proper channels of assistance (Financial Aid, Dean of Student, etc.)• Budgeted and conceptualized quarterly events geared to help student with adapt to college life• Forecasted, fundraised, and collected donations for events

Houston, Texas Area

Cold Calls to students about Housing, Financial Aid,Orientation and Enrollment into collegeAssisting in developing High School Curriculum

Houston, Texas Area

Assisted Administration in running new programsObserved the members interactions