Monet Leigh-Bracey Email & Phone Number

New York, Ny, Us

Stamford, Connecticut, United States

White Plains, New York, United States

•Converting leads into community tours by following up with all prospects and providing helpful and compelling information about the community and neighborhood• Generating awareness, interest and excitement via social media• Building brand loyalty for renewals by ensuring that the resident experience is consistently stellar• Processed new leasing contracts and renewal paperwork• Maintained clean, current records with strong data entry and verification skills.

Mount Vernon, New York, United States

Head baker, event planner and event designer

Yonkers, New York

• Leads sales floor management to create a specular lasting impression for all customers.•Oversees the visual merchandising standards for the store•Plans and oversee promotional events such as bridal and fashion shows• Responsible for hiring and training all staff members.•Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.• Supported all sales team members to drive growth and development.• Tracked monthly… Show more • Leads sales floor management to create a specular lasting impression for all customers.•Oversees the visual merchandising standards for the store•Plans and oversee promotional events such as bridal and fashion shows• Responsible for hiring and training all staff members.•Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.• Supported all sales team members to drive growth and development.• Tracked monthly sales to generate reports for business development planning. Show less

Yonkers, Ny

•Completed diverse tasks on daily basis to serve customer needs, including processing and issuing money orders, managing returns and exchanges, and logging daily shipments.• Trained new employees on company customer service policies and service level standards.• Worked with senior leadership to address and resolve disciplinary issues and boost overall team success.•Answered customers' questions and addressed problems and complaints in-person and by phone, rectifying issues… Show more •Completed diverse tasks on daily basis to serve customer needs, including processing and issuing money orders, managing returns and exchanges, and logging daily shipments.• Trained new employees on company customer service policies and service level standards.• Worked with senior leadership to address and resolve disciplinary issues and boost overall team success.•Answered customers' questions and addressed problems and complaints in-person and by phone, rectifying issues promptly.• Took special orders in person and over telephone, generating $6000 in additional revenue every month.• Cross-trained on Management and Alterations roles in order to provide skilled back-up for customer-facing teams. Show less

White Plains, Ny

• Conducted 75+ Business-to-Business telephone calls daily in a call center environment.• Interviewed with people in the commercial real estate industry to obtain detailed property.• Collected additional information using guides, journals, and the internet.• Entered information into internal database.• Monitored and report status of market coverage.• Identified and reconcile data discrepancies and inconsistencies.

Mount Vernon, Ny

•Operate office equipment such as copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.• Keeping track and reporting records to state agencies.• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.• Maintain scheduling and event calendars.• Collect and disburse funds from cash accounts, and keep records of collections and disbursements

Poughkeepsie

•Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.•Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.• Processed merchandise returns and exchanges.•Open and close cash registers… Show more •Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.•Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.• Processed merchandise returns and exchanges.•Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Show less

Magic Kingdom

• Greeted customers and ascertain what each customer wants or needs.• Opened and closed cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.• Computed sales prices, total purchases and receive and process cash or credit payment.•Ticket, arrange and display merchandise to promote sales.•Monitored stock to maintain sufficient quantity of featured products.

Master Of Business Administration - Mba, Project Management, A

Bachelor Of Science - Bs, Business Administration And Management, General

Certificate Of Completion, Cosmetology/Cosmetologist, General, A

1000 hours in the study of Cosmetology to complete NYS state requirements