Monet Solberg Email & Phone Number

Seattle, Washington, United States

• Executive team member, reporting to the President and overseeing a team of 8 direct reports responsible for all corporate Sales, Marketing, Service, Customer Support, and Administration functions
• Manage sales of the company's state-of-the-art product testing solutions to a high-profile list of clients
• Additionally oversee 8 global sales agents/partners tasked with selling and servicing the company's products to international customers, restructuring the field sales framework and renegotiating agent agreements in a.
• Partner with outside vendors to design/launch marketing campaigns to improve brand awareness among global textile and garment manufacturers
• Drive ongoing process improvements to streamline workflow, including optimizing all Salesforce-related pipeline management processes and reporting/analytics functions for the US and OUS Sales Team
• Restructured and launched a series of revised Service offerings and expanded the Customer Support team to handle the resulting growth

Washington, United States

• Promoted to leadership role within the firm, serving as a liaison between the North American Sales, and Marketing teams and driving the development of educational materials to fuel business growth
• Designed/deployed digital marketing campaigns to build the brand within targeted customer segments, training field reps on key messaging and storytelling strategies to support the brand vision
• Applied clinical expertise to negotiate sales with large national IDNs/Corporate Accounts and leveraged expertise in sales best practices and customer behaviors to identify further opportunities for improvement.
• Served as a customer advocate and champion—applying VOC/VOE input to develop improved marketing materials, enhance customer education, and drive increased levels of brand loyalty and client retention
• Developed a series of compelling new market and customer engagement strategies to enhance both existing customer relationships, as well as drive net-new customer growth
• Trained sales reps to maximize opportunities by teaching them how to navigate critical success factors, address competitive challenges, overcome objections, and drive prospective deals to successful closure

Irvine, California, United States

• Joined this new venture following prior J&J divestiture, driving capital footprint expansion, capital lifecycle management, consumable revenue protection, and growth throughout the WA/AK Territory
• Delivered exceptional quota performance (110% in 2020, 110% in 2019, 154% in 2018)

Irvine, California, United States

• Recruited to drive sales for the Advanced Sterilization Products division of this top global medical device manufacturer, prior to the division's divestiture into a separate entity in 2015
• Responsible for increasing consumable market share and STERRAD® System utilization in 35 key accounts throughout the Pacific Region—achieving a #1 ranking (out of 24 peers), prior to subsequent promotions to Account.
• Winner of the CSS Innovation Shark Tank award in 2016 for the Account Assessment Process—resulting in a $100K investment to develop a custom app to capture data, produce a customer-facing report, drive increased.

San Diego, CA

• Led operations for the company's Surgical Services and Sterile Processing division, holding responsibility for up to 30 full-time employees and oversight of a multi-million dollar divisional operating budget—as well as.
• Developed new processes and guidelines to govern the review/approval of new product requests, in addition to standing up a new Value Analysis Product Review Committee; efforts resulted in a reduction in annual physical.
• Collaborated with Infection Control to standardize monthly sterilization metric reporting, resulting in a daily dashboard that was used in multiple daily huddles
• Acted as the primary leadership team member designated for Joint Commission Preparation for Sterile Processing and Surgical Services, resulting in zero findings

San Diego, California, United States

• Took on role leading procurement efforts for the Surgical Services division of this leading hospital; promoted to Supervisor in the first 90 days and aided in the Joint Commission Audit

Valencia, CA

• Developed a Philippines-based call center, assessing a series of sales force deficiencies and adapting their telesales training program to better align with the cultural characteristics of their workforce (including.
• Developed specific tools, algorithms, training aids, and coaching programs that unlocked far greater productivity and led to 20% increase in Closed – Won Opportunities

Valencia, CA

• Managed a US Inside Sales team (~25 direct reports) that increased inside sales revenue by 30% over 2 years, in addition to leading a 4-member National Sales Training team and developing a standardized training program.

Valencia, CA

• Developed and implemented a standardized sales training program for new employees, improving fundamental sales skills and reducing attrition within the first 90 days by 25%

Brentwood, TN

Nashville, TN

San Diego, CA