[Brand Operation]： Applied the brand for the shop account and joined the Transparency under the direction of the Account Executive, to prevent the counterfeit seller, get customers' honest reviews, increase customer interaction, and repurchase via official channels. Activates using the brand's features, like Vine, brand analysis, brand advertisement, etc... [Communication]： Based on the estimated sales volume of the target market, determine the product's delivery quantity. Communicated with the supply chain to formulate the product packaging design and labeling standards, make sure the packaging and QR code labels of the products 100% meet the standards of Transparency.[Product Operation]： Researched the top 50 similar products before sales, and collected the characteristics and shortage of competitors to form 1 sheet. Then formulated 1 promotion plan, which focuses on showing the advantages of the products and the actions to achieve the goals. Analyzed the product data, such as traffic, advertising, sales, etc. Adjusted the operated actions based on those data to reach the top 30.[Problem-Solving]：  Asked Amazon customer Services Team for help via phone call, email, or online chat when dealing with an unknown problem. Monitored the safety of sales accounts, wrote and submitted POA for 3 unavailable products and 1 UK sale account in 2021. Those 4 POAs were all passed and successfully solved the problem.[Presentation]: Guided the new assistant to know Amazon's platform rules and functions via presenting ppt documents and showing the operation step. Trained one assistant to become an independently operated specialist.

[Writing Listing ] : Collected hot keywords related to product and formed a sheet. Combined product highlight points and hot keyword to write product listings.[Form Filling] : Uploaded 50+ various clothing items proficiently via Amazon inventory sheet.[Cooperation]: Communicated with different departments to follow up each process of the product preparation and shipping. Make sure the 40+ products were successfully carried on.

[Follow up the Supply Chain]: Responded to operating the existing products and developing new products. Had developed 1 hot sale driving sunglasses and 1 elder reading glass. Connected with other sales to firm the new product stock, arranged the stocking applications base on the sales needed, and tracked the production process with the manufactory to make sure the replenishment went well.

[Engage with Customers]: Replied buyer's messages, dealing with the action camera's after-sales problems, such as providing some operated guides when the consumers met difficulties in use. Attention to customer's requirements which provides propose solutions. Obsessed with solving customer problems, 0 negative feedback about service during employment.Prospected Testers: Promoted the action camera in facebook's interested group, invited the target people to test our product, and gave us suggestions. Completed the 20 task requirements daily in time during the assessment.