Hana Lee

Hana Lee Email and Phone Number

Engineering Manager - Payments @ Zapier
Redmond, WA, US
Hana Lee's Location
Bellevue, Washington, United States, United States
Hana Lee's Contact Details
About Hana Lee

Accomplished Engineering Manager with over 10 years of experience. Expert in leadinghigh-performing teams, designing scalable distributed systems, and driving strategic initiatives acrossvarious sectors, including health tech, cloud computing, and security. Proficient in optimizingoperational efficiency and fostering cross-functional collaboration to achieve business goals.

Hana Lee's Current Company Details
Zapier

Zapier

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Engineering Manager - Payments
Redmond, WA, US
Website:
zapier.com
Employees:
1302
Hana Lee Work Experience Details
  • Zapier
    Engineering Manager - Payments
    Zapier
    Redmond, Wa, Us
  • Hinge Health
    Engineering Manager
    Hinge Health Feb 2023 - Present
    San Francisco, California, Us
    Leading backend and frontend teams for a health tech startup.• Leading a team of 7 engineers, achieving a 90% goal completion rate across four quarters through effective project execution and mentorship.• Coordinate with product and engineering teams to streamline the commercial and billing platforms, fulfilling 95% of deal desk requests.• Direct IPO readiness efforts, ensuring data integrity and control implementation by collaborating with product, engineering, and finance teams.• Drive Operational Excellence, resulting in zero P1-P3 incidents across six quarters and proactively preventing four P1 incidents.• Partner with cross-functional teams to refine data processes, supporting readiness assessments and strategic decision-making.• Introduced a business/revenue incident framework, optimizing incident escalation and prioritization processes based on revenue impact.
  • Hinge Health
    Senior Backend Engineer / Tech Lead
    Hinge Health May 2021 - Feb 2023
    San Francisco, California, Us
    Lead engineer transitioning monolithic billing systems to scalable, event-driven architectures.Technical Leadership• Spearheaded the decomposition of a monolithic billing system, improving system performance and operational efficiency.• Designed a new billing platform, significantly enhancing scalability and system observability.• Led cross-team initiatives, including automating Netsuite invoicing, saving over 26 hours permonth and improving billing accuracy.Technical Expertise and Collaboration• Developed a configuration-based discount framework, reducing support time by 90% and saving the RCM team over 33 hours monthly.• Designed a new configuration service, decreasing engineering operational time by 90% for new client setups.
  • Highspot
    Software Engineer
    Highspot Nov 2019 - May 2021
    Seattle, Washington, Us
    Backend engineer responsible for developing, maintaining and optimizing services.• Developed backend solutions using Ruby, Clojure, MongoDB, and PostgreSQL, enhancing contentdistribution reliability and system performance.• Implemented pagination and health checks, optimizing performance and improving continuous development processes.• Mentored junior developers, contributing to their career development and technical growth.• Reduced errors in content distribution jobs to zero, improving overall system stability.• Enhanced system performance by implementing advanced delegation logic and monitoring tools.
  • Skytap
    Software Engineer
    Skytap Oct 2018 - Nov 2019
    Seattle, Washington, Us
    Responsible for developing backend services and ensuring compliance across product suites.• Designed user permissions modules and 3rd-party integrations, improving access control andservice interoperability.• Developed backend solutions using Ruby on Rails and MySQL, streamlining service operations.• Led testing procedure documentation, reducing communication time with QA teams andimproving product quality.
  • Cloudpassage
    Software Engineer
    Cloudpassage Jul 2014 - Sep 2018
    San Francisco, California, Us
    • Developed custom SDK to improve ability for 3rd party developers to integrate with CloudPassage API using Python, Pytest, Travis-CI, reducing lines of scripts for integrating service by 93%.• Implemented CI for deployments in Jenkins, Docker, Travis-CI and Code Climate, optimizing development release cycle by 50% while improving product quality through minimizing human error.• Built scalable and secured automation performance testing environment using AWS (S3, EBS), Ansible, and Ruby Minitest, detecting 40% more bugs than manual testing and reducing testing time by 65%.

Hana Lee Skills

Microsoft Office Security Research Analysis Java Matlab Cloud Computing Statistics Linux Html Python Javascript Sas Stata Mac Mysql Network Security Technical Support Ruby Git Docker Jenkins Software As A Service Windows Server R Customer Support Iwork Php Centos Troubleshooting Ruby On Rails Chef Technical Account Management Amazon Web Services Postgresql Ansible Bosh

Hana Lee Education Details

  • Harrisburg University Of Science And Technology
    Harrisburg University Of Science And Technology
    Information System Engineering
  • University Of San Francisco
    University Of San Francisco
    Economics
  • University Of Arizona
    University Of Arizona
    Economics

Frequently Asked Questions about Hana Lee

What company does Hana Lee work for?

Hana Lee works for Zapier

What is Hana Lee's role at the current company?

Hana Lee's current role is Engineering Manager - Payments.

What is Hana Lee's direct phone number?

Hana Lee's direct phone number is +152046*****

What schools did Hana Lee attend?

Hana Lee attended Harrisburg University Of Science And Technology, University Of San Francisco, University Of Arizona.

What skills is Hana Lee known for?

Hana Lee has skills like Microsoft Office, Security, Research, Analysis, Java, Matlab, Cloud Computing, Statistics, Linux, Html, Python, Javascript.

Who are Hana Lee's colleagues?

Hana Lee's colleagues are Dennis Kailikia, Andrew Kordampalos, Eboné Charles, Deepak Yadav, Velma Kadesa, Xelhua Joseph Corona Pérez, Daniel Vagg.

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