Mona B. Email & Phone Number

- Gathered and analyzed business requirements to develop optimized process solutions.- Collaborated with cross-functional teams to streamline operations and improve workflow efficiency.- Conducted gap analysis and provided data-driven recommendations to senior management.- Developed detailed project plans and facilitated communication between stakeholders.- Created and maintained comprehensive documentation for processes and system enhancements.

- Led workshops to gather business requirements and translated them into functional specifications.- Performed cost-benefit analysis to ensure financial viability of proposed solutions.- Collaborated with IT teams to design and implement system improvements.- Supported data analysis initiatives and generated reports to inform decision-making.- Acted as a liaison between business units and technical teams to ensure project alignment.

- Analyzed existing business processes and identified areas for improvement and automation.- Developed user stories and use cases for project development.- Facilitated stakeholder meetings to define project scope, goals, and deliverables.- Assisted in testing new features and ensured alignment with business objectives.- Provided training and support to end-users on new system implementations.

- Conducted market research and competitive analysis to inform business strategies.- Created dashboards and reports for management to track KPIs and business performance.- Worked closely with product teams to align business requirements with product roadmaps.- Identified opportunities to enhance operational efficiency and reduce costs.- Managed project timelines, deliverables, and risks, ensuring on-time project completion.